Pacific Home Comfort Experts

Heating & Air Conditioning
Markham ON L6C 2B9
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Heating & Air Conditioning
Pacific Home Comfort Experts
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98%

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Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (178 reviews)

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Kevin
Kevin
7 reviews Etobicoke, ON
10/10

New Mitsubishi Heat Pump & Unico Cooling Module

My old system was unable to reach set temperature during the summer months. It would run all day, with the house slowly getting warmer through the day, and the finally cool the house down overnight only to o the same thing the next day.

I had another company look at the system, and they recommended replacing the entire system (air conditioner, air handler, cooling module, etc). Baldwin took the time to assess the full system and work directly with Unico to figure out the best way to resolve my issues - in the end he recommended a heat pump to replace the air conditioner, and a new cooling module. Not only was this cheaper than replacing everything, it has gained efficiency because the heat pump will be used to warm the house until it gets very cold outside when my hybrid system will kick in.

At the same time as the install was going on, I changed to an Ecobee smart thermostat which caused a couple of other issues (the old thermostat was proprietary) that Baldwin patiently worked through.

Many thanks to Baldwin and Del for responding so quickly, making a cost effective recommendation, and working though the challenges till the system was was working perfectly. I'm super happy with the outcome, and my house has never felt more comfortable. If need HVAC work done, Baldwin and Del should be your first call.

Approximate cost of services:
$12,000.00
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Company Response

Thank you, Kevin, for trusting Pacific Home Comfort Experts with your HVAC needs. We are glad to hear that we were able to address your HVAC issues effectively, providing a cost-effective solution that improved efficiency. It's always rewarding when a system upgrade results in a more comfortable home. We appreciate the recommendation and the review.

Private User
Private User
Private User reviews Scarborough, ON
10/10

RELIABLE & TRUSTWORTHY HVAC EXPERTS

It was time to replace my 20 year old furnace and Baldwin patiently assisted me with selecting a replacement unit and he juggled his schedule to do the installation within 48 hours.

Baldwin and his team were on time and the installation was prompt and tidy.

I highly recommend Baldwin and his team for all your HVAC needs.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for writing this review and trusting our team at Pacific Home Comfort Experts. We appreciate your recommendation and business.

Private User
Private User
0 reviews Old Toronto, ON
10/10

The best team you can ever hire

We needed to update our tankless heater and air handler so we got in touch with Pacific. The whole process was seamless from the start, Baldwin visited my place to take measurements, he took his time to explain every step with me and what to expect.
Come installation day, the team completed the work on time and it blew me away how professional and organized they were. I cannot recommend them enough!

Approximate cost of services:
$11,000.00
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Company Response

Thank you for your positive feedback! We're thrilled to hear about your seamless experience with our team. Baldwin and the installation crew at Pacific Home Comfort Experts take pride in delivering professional and organized service. We appreciate your recommendation!

Geejaypea
Geejaypea
4 reviews Toronto, ON
10/10

Administratively & Technically Top Notch

Its rare to find a small service provider properly supported by prompt and courteous administration. Too often RFQs have to be chased - very time consuming. Not the case with PCH. And when it comes doing the job itself its done with pride. Both my furnace repair and tankless instal were implemented first time, beyond expectation and per estimate.
Only wish they offered more services because Id wouldnt hesitate to entrust the work to them.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to write this review on your experience with Pacific Home Comfort Experts with the installation of your tankless and furnace repair. We appreciate your business. Please don't hesitate to contact us anytime for your HVAC needs.

William in Guelph
William in Guelph
1 review Toronto, ON
10/10

Replaced A/C & Air Handler

I contacted Pacific Home Comfort as they were highly recommended by a neighbour. We had to replace our high-velocity air handler and air conditioner. I was first contacted by Dlemyra who asked for pictures of my current equipment and scheduled an in-home consultation. Baldwin arrived on time for the consult and inspected my system then advised what my options were with regards to new equipment. Both Delmyra and Baldwin were amazing to deal with. They are extremely patient and addressed all of my questions/concerns promptly. There was no up-selling or pressure. Baldwin is very honest and if he thinks theres a bit more life left in the equipment, he will let you know. His knowledge and workmanship is impeccable. He is very meticulous and ensures the work is done properly and looks as neat as possible. From start to finish, both Baldwin and Delmyra were amazing to work with. I highly recommend them for your HVAC needs!

Approximate cost of services:
$10,500.00
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Company Response

Thank you so much for taking the time to share your experience with Pacific Home Comfort Experts. We take pride in our team's dedication to providing excellent service and ensuring our customers have all the information they need to make informed decisions. We believe in honesty and transparency when discussing your HVAC needs. You're recommendation means a lot to us. We're here to serve you with your HVAC needs whenever you need us.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Excellent Service

Delmyra and Baldwin are great people and they do a great job. I would recommend them for your heating and A/C needs. I have used them for two separate projects, and both were completed on-time and on-budget. They know how to take acre of all the little things to make the job a success.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time writing a review on the installation of your ductless heat pump. We greatly appreciate your feedback and are thrilled that we met your expectations. Thank you again for trusting Pacific Home Comfort Experts for your HVAC needs.

Larry in Unionville
Larry in Unionville
5 reviews Markham, ON
10/10

Installation of Centra A/C

Baldwin installed an Armstrong central A/C for me and all went according to plan. He and his wife Delmyra were professional and courteous the whole process. Baldwin showed up on time and had lots of protection for my floors. He cleaned up the job site afterwards and explained what he had done. I have every confidence to keep using Pacific Home Comfort in the future for my HVAC needs.

Approximate cost of services:
$4,900.00
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Company Response

Thank you Larry for the wonderful review you left on the installation of your AC. Your trust and confidence in Pacific Home Comfort Experts means a lot to us, and we look forward to servicing again you in the future.

Private User
Private User
0 reviews Whitchurch Stouffville, ON
10/10

Happy Customer

Baldwin and his team are very professional, punctual and courteous. My family and I enjoyed a cool night with our new AC system installed by Pacific Home Comfort.

Approximate cost of services:
$4,407.00
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Company Response

Thank you for writing this review on the installation of your AC. We appreciate your business! Call us if you need anything on your HVAC needs.

Gil M.
Gil M.
1 review Toronto, ON
10/10

Tankless Water heater and furnace

The job was professionally done and quickly, estimated completion was a day and a half but it was completed in less than a day. Great to have an extra storage space by installing the tankless heater and with the higher btu furnace I have no more complaint in cooling my house, thanks to Baldwin's advice. Extremely satisfied with the installation.

Approximate cost of services:
$9,000.00
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Company Response

Thank you Gil for writing this review on the installation of your furnace and tankless. We are glad that you were happy with the work our team did and now have extra storage space once the water tank was replaced with a tankless. We appreciate your continued business.

Private User
Private User
Private User reviews Oakville, ON
10/10

Supply and install new air conditioner

Team is very honest and professional from start ( determining my service requirements) to finish....(supplying and installing the air conditioner)

Approximate cost of services:
$5,000.00
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Company Response

Thank you writing a review on the installation of your air conditioner. We appreciate your business. Please contact us for your future HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for over 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.