Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
Oshawa ON L1J 4E9
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Vaillancourt Plumbing & Drains
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98%

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Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (355 reviews)

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John T. in Whitby
John T. in Whitby
8 reviews Whitby, ON
10/10

Shower Leak

This is the second time that I have used Vaillancourt Plumbing & Drains to solve a plumbing issue for me. From the very beginning, the experience was positive. Shane arrived to inspect the project the week before Christmas. It was decided to postpone the work until after Christmas due to the need to open a hole in the kitchen ceiling (unsightly for holiday entertaining). No issues in rescheduling the appointment for several weeks. Shane & Paul returned to complete the project. The work was completed in a thoroughly professional manner. The source of the leak was determined by cutting a small hole in the kitchen ceiling, the cracked and worn shower drain was replaced, and the work area was cleaned up completely. Thanks Vaillancourt Plumbing & Drains!

Approximate cost of services:
$400.00
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Company Response

Hello John,
We very much appreciate your words of praise for the service provided and for Shane & Paul. We know leaks can be very concerning and are glad to have taken care or this one for you. Call us again anytime the need arises.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Oshawa, ON
10/10

Installation of bathroom faucet and kitchen faucet and leak repair

Trevor arrived on time and got to work immediately. When he saw my husband was wearing a mask he asked if we would like him to put one on. We were happy we did not have to request that he wear a mask.
The work was done efficiently with no mess. We were very happy with the service over all.

Approximate cost of services:
$280.00
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Company Response

Thank you kindly for your shout-out to Trevor and for taking a minute to leave us this review. We very much appreciate hearing your thoughts and look forward to the next time we can be of help to you.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Oshawa, ON
10/10

Plugged House Drain

Plumber was efficient and very organized. Cleared the drain quickly and gave me details on what shouldn't be put down the drain.

Approximate cost of services:
$49,918.00
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Company Response

Thank you for taking a minute to leave us this nice review and for rating our service so highly. We're always looking for ways to set ourselves apart from the pack and it's nice to know we're hitting the mark.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Fixed Toilet

Excellent service! Technician helpful and knowledgeable, repair done quickly. Use them for all my plumbing needs.

Approximate cost of services:
$200.00
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Company Response

Thank you kindly for your words of praise and high rating of our service. We're always aiming to set ourselves apart in our industry and it's nice to hear that we are hitting the mark. Call us again anytime.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Oshawa, ON
10/10

Service for new outside tap

Service was great! Tech was friendly, fast and knowledgeable. I would recommend Vaillancourt to anyone with plumbing issues.

Approximate cost of services:
$200.00
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Company Response

With much appreciation, thank you kindly for your review and high rating. You can expect the same level of service every time you call us. I'm sure you don't want to have a plumber at your door too often but it's nice to know when you need one we'll be there for you.
All the Best from Vaillancourt Plumbing

unclebill
unclebill
0 reviews Oshawa, ON
10/10

service

Guys were polite, funny and dedicated to addressing our problems. They did a great job. We couldn't be happier with the jobs they did for us.

Approximate cost of services:
$540.00
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Company Response

Glad to hear you had a wonderful experience with our team and service! Thank you kindly for your words and high rating.
All the Best from Vaillancourt Plumbing & Drains

glomartens
glomartens
0 reviews Ajax, ON
10/10

Blocked kitchen drain

Very satisfied! Our tech Shane was very professional and helpful. Making the appointment was quick and easy! We were notified when the tech would arrive and we received a photo of him!

Approximate cost of services:
$200.00
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Company Response

We're delighted to hear of your positive experience with our service and our tech Shane. Please don't hesitate to call us again if we can help you in any way with your plumbing needs or just to say hi!
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Water Tank

This company came during an emergency. our water rank leaked while we were away. Not only was the staff friendly, courtious, and helpful right from the atart, the men that came out to help knew exactly what they were doing. They explained what they were doin, showed up exaxtly on time, and were just amazing. I would HIGHLY reccommend their seevices and use them again. ABSOLUTELY AMAZING. Thank you again for everything!

Approximate cost of services:
$2,000.00
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Company Response

We are delighted to hear of your wonderful experience with our service and our techs. ...Just what we're always aiming for... next level service. Thank you kindly for words of praise and high rating. We're here for you whenever you need us again.
All the Best from Vaillancourt Plumbing

mccabed72
mccabed72
0 reviews Whitby, ON
10/10

Great Customer Focused Service

Was recommended by my plumber who retired and so pleased he got me in touch with Vaillancourt. This is a company that focuses on you - the customer - from start to finish. It begins when you call with fast and efficient service. I was kept inform and must say, Paul the plumber assigned was amazing. He called to explain our problem, costs involved and fixed it to the satisfaction of my tenants and me. Great company with great professionalism and my go to for plumbing.

Approximate cost of services:
$300.00
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Company Response

We're so pleased to hear of your satisfaction. Thank you for your words of praise and high rating of our service and team. We are constantly thinking of how to separate ourselves from the pack so as to provide a superior service experience for our customers. It's always great to hear when we hit the mark.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Project fix Toilets

I had 2 toilets that would not refill correctly after flushing and a gurgle in the basement tub sink. Called the plumber. Visit booked in a day after calling the office. Trevor sent me a text with his picture saying he was on his way for the scheduled visit. This is a great idea. He was prompt, friendly and had the work done in 35 minutes - 2 toilets that flush and fill and a hot water tape that did not leak due to a new valve installed. There was also a follow up call from Meghan asking if I was pleased with service. Although I had to pay for an hour visit (total $276.00 included labour and parts) I was very pleased with the in home and on phone services.

Approximate cost of services:
$276.00
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Company Response

Thank you so much for your kind words and favourable rating. We truly appreciate that you took the time to do this. Unlike most plumbing companies and unknown to a lot of consumers there is a big difference in the level of service you receive when you use a "Full Service" plumbing company verses a standard/run-of-the-mill shop. You pointed out some of the differences in your review and there are several other value added areas that make the Full Service experience much more comprehensive and customer focused. Anyone who has ever opted for a four or five star hotel experience over a three star one will instantly appreciate that difference. The gap is a large one and we're always aiming to be on the right side of that equation.
We're delighted you found us and that you appreciate the difference that quality service makes. :)
All the Best from Vaillancourt Plumbing & Drains

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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