Small office parking lot paving and Stone work
- Approximate cost of services:
- $40,000.00
- Company Response
Thank You Doug, a pleasure doing business with you
and your team.
All the best!!
Small office parking lot paving and Stone work
Thank You Doug, a pleasure doing business with you
and your team.
All the best!!
Quality job on asphalt drive and interlock walkways
Thank You for your kind words,
Much appreciated!!
Paved driveway and stone walkway
Thank You, we always try to do our best.
It is a shame when a client writes a review and gives us a 2 when we have responded to her every call!!
We repaired the crack the first time- after the warranty had expired where the culvert was, no other cracks anywhere else on the driveway, only where the culvert was.
There was a subsequent call, and the crew was sent out and they were turned away last summer, again, after the warranty had expired.
A car had parked close to the edge and had crushed the asphalt, they told my men that they wanted a surface on the entire driveway.
I did visit Mrs. Morra this past winter to look at the problems.
A driveway that is over 3 years old now, an edge that has a crack, due to driving too close to the edge, a crack where the culvert is, and I told Beverly that this will always happen, even the previous driveway had cracks there!!!
I promised her to seal the cracks, and they would return, and I promised to apply an asphalt sealant on the entire driveway at my cost- which I did not have to do, the warranty had elapsed!!!
Beverly agreed this would be O.K.and than when my men arrived there, the tune had totally changed, all of a sudden she said I was going to re-pave the entire driveway!!!! Really???
The date of June 6th when my brother arrived to repair the cracks and crushed edge, Mr. Morra attacked our company, and said we were not worth anything according to him, this is after we were there 3 times to repair a problem after the warranty has expired. (we were there due to the respect we have for the person that recommended us)
I was angry with Mr. Morra, I told him we were there to repair a problem after the warranty had expired, and how dare he rip our company after we have been so courteous. If he had no regards about our company, than I wasn't going to waste $ 500.00 to have a man re-seal the driveway at my cost.
(Mrs. Beverly Morra could be heard in the back ground saying "No No, Joe is a good guy, and he has a fine company")
She promptly got on the phone, apologized to me, and said she would call me back in the morning..................I never heard back from her!!
Her 2 should not have even been recognized by Home Stars, and I will be contacting the office today to have this complaint deleted from our file!!
It is over 3 years old, we attended numerous times after the warranty has expired!!! What have we done wrong!!
This driveway will not have to be repaved anytime soon!!!
Cracks can appear on asphalt, it does not mean they have to repave the driveway...........give me a break!!
This will definitely be the last time I repair a job after the warranty has elapsed...............clients like this take the fun right out of being a nice guy!!
Take care, next time I will have my guard up!!!
Concrete installation & asphalt driveway
Thank You Peggy,
It was a pleasure to work with
You.
Speak soon!!
It was a pleasure dealing with you.
All the best!!
I am not sure which Joe you are referring to?? I am the owner of Metro Wide Paving Ltd, My name is Joe Zappia. When ever there is a problem with a job, I personally see to it that it is taken care of, and the client is satisfied. I was never aware of this project, or of your complaints.
I will say, the window you talk about, if it is too low, it would not be the first time that we have had to buiild the asphalt higher to ensure that the water slopes away from the home!! Sometimes we add an asphalt edge, sometimes we build it up with bricks, sometimes we install masonary borders. It is our objective to ensure the water slopes away from the home. Because the asphalt was installed over a small portion of your glass block window, does not mean that it was a poor job. In the end, you ended up having what you wanted, and there are no problems with the driveway, The proper amount of asphalt was provided right? That's why you paid us upon completion?? Yes, I do line up alot of projects because we are an A+ paving firm, and have been so for over 27 years!! I can understand being upset with the way the job was going, but in the end you got what you wanted. How you give us a 0 is beyond me.
You still have a driveway that functions as it should, and you were satisfied, that's why you paid us. Also, I am sure we told you six weeks from the time the project was secured we would have it completed.
I think your rating is harsh, and nowhere near reality, others I am sure will agree with me, we did not rip you off or misrepresent.
In closing, if there is an outstanding problem with your driveway today, please contact me directly at: 416.605.8776 and I will be sure to attend to discuss your concerns, that is how I conduct my business, but from your review, it just sounds like you are upset that we put your job on hold, nowhere do you indicate we ripped you off, or shortchanged you on materials promised. I can live with that, If your project was seriously a 0, we need to re-attend so that I can re-pave your driveway, and make sure we are at least a 5!!! Please advise if this is the case.
We appreciate the kind works.
Thank you for noticing, we strive
to do the best we can for our clients!!
A pleasure dealing with you!
Thank You for your kind words.
It was a pleasure working with you Julie!!
I will never forget how kind you were to us
when we were working on site.
All the best to you in future endeavours.
Please call anytime if you require anything.
Metro Wide Paving specializes in residential & commercial asphalt/concrete & interlocking stone. We have been in business for over 30 years, and have an excellent record with our customers. We take pride in our work, and the work promised is always completed to our clients satisfaction.
Call us today for a free estimate!