Dino's Movers

The good folks at Dino's did a great job on my last move 7 years ago, so I called them again when I needed movers this week. Manny and his crew were really conscientious about wrapping furniture in blankets and protecting the floors, and treated all of our things with great care. They showed up on time, did the job in the short order, and charged exactly what was on the quote - no extras, hidden fees, or surcharges. An on top of everything, they're just good guys to have around. Moving days are stressful enough, so it makes a huge difference to have help from a friendly crew that goes above and beyond. Nice to see the service from Dino's Movers hasn't changed in 7 years! Thanks guys!

I moved 3 times within the last 3 years with this company, I was extremely satisfied with the service the first time and didn’t hesitate to use their service since then. Every time I called to book my move Isabel has been understanding and accommodating. All 3 times the movers have treaded my belongings with care and respect. I would recommended Dino's Movers without hesitation.

We were very disappointed in our experience with Dinos but were not going to write online about it but then received a request from the company to rate they so thought- why not!

Our issues were as follows:
-The movers arrived late (we had the elevators booked between specific times and this was an issue, we had already moved down 75% of our stuff by the time they showed up as a result and I was pregnant at the time which is why we hired them in the first place.)
-When they did arrive they did not seem that interested in working quickly. We did more in two hours than they did over several. Perhaps this is because they are paid by the hour. Our move time was DOUBLE of that quoted. I asked them several times if there was anything I could do to help the process. They seemed to be constantly taking breaks and just sitting on the truck.
-The movers were not respectful. They swore, smoked and spat.
-during the move time from locations they went for lunch. They did not tell us they were doing this (it would have been fine of course- but when the truck just doesn't show up for over an hour with no explanation when we all left at the same time you start to wonder).
-at the new location they asked if we wanted boxes moved upstairs in the house as they explained it would take too long. Again, I was pregnant and this is why we hired movers in the first place. We had all our boxes labelled.
-Most distressing, they shattered the glass on the one piece of furniture I explained was a family heirloom. I understand mistakes can happen, but I had talked to them at length about how fragile it was and asked how we could best move it etc. They did not appear to be particularly careful and when it did break just commented that that's what happens with glass and old things etc. As I mentioned, mistakes can happen, but there was no remorse shown with regard to this damage.

The cost was way above what was quoted due to all of this and many of our other items had damage as well.

It was a terrible moving experience and I could not recommend Dino's to anyone. We had chosen them based on reviews and were sorely disappointed. I feel we are reasonable when it comes to moving but all of these things combined is more than I find acceptable.

I will add based on the response below that we did express our dissapointment to the lead mover on the day of the move and were told it would be conveyed back. At the end of it we did not persue it further because we just wanted our experience with them to be over with and did not see a resolution based on the attitudes of the movers. This is why we were quite surprised to receive an invite to rate them months later from their company in our email. Clearly our dissapointment was not conveyed to the company as it was said it would be by the lead mover. I will also add as I reflect back on the experience that the movers commented to us how none of our stuff was too valuable. Fair enough, we don't own high end furniture but it was a comment and attitude we did not need to hear.

I highly recommend Dino's Movers. They moved me during a very stressful period in my life ... I was moving from my place of residence of twenty years into a new place. They meticulously wrapped all of my furniture before placing it in the truck and were masters of loading up the truck so that my antiques and breakables arrived at the new place in perfect condition. The two moving men were so friendly and professional ... even taking the time to pet my dog and two cats who were confused with all of the activity. A few days later, I received a call from the company asking me how the move went ... was I satisfied, etc. Excellent customer care. Dino's Movers in one word? Awesome!

This review is actually worth 30 stars! Because I decided to hire Dino's for all 3 moves I needed to do over the past year. I hired Dinos 10 years ago - and when I needed a mover again now, I called them first. Mani and his crew were 10+, every single time, I highly recommend them based on my 3 family moves in 2013 with Dinos! On time, no damage, cost as agreed, great service and packing effort. A+

I never thought that one of the best customer service experiences of my life would be with movers. I was absolutely THRILLED with the service Dino's provided - I have used them twice and they've gone above and beyond the call of duty. They were on time, handled my furniture with great care and worked hard and efficiently. Best of all, they maintained an extremely positive and upbeat attitude during a big move. Anyone who's moved knows what a stressful experience it can be - it significantly helped to have the positive energy of our 3 movers. Now here's where they really impressed me - at the very end of our move, we had to drop some large items off at a storage unit I had rented. It was 11pm, and the password to get into the storage facility did not work, and there was no one to call. Dino's people kindly offered to take the items to their warehouse, store them until I sorted out the storage issues, then re-deliver them. They did all this perfectly, and charged me next to nothing for the additional service. I would highly recommend Dino's to anyone planning a move.

We had an incredibly good moving experiences with Dinos. I would recommend them to family and friends and even strangers. They were kind, professional, quick, and we had no hiccups whatsoever. I will use them every time we move. They moved our stuff from North York to Etobicoke within a morning and were a real pleasure to work with.

It was easy to choose Dino's after reading so many positive reviews about them online! They showed up on time, were upfront, honest & worked very hard. We had a short notice move Easter weekend and the team that Dino's movers sent relocated my family happily & hassle free in time for the Easter Bunny to make his delivery to our children! I can't Thank them enough or say enough to express what a great decision it was to hire Dino's movers. Would strongly recommend this company and would for sure use them again!

I would like to say thanks to the friendly, expert crew from Dino’s who handled my move. They provide a very thorough service from the initial contact until the last box was dropped off. They showed up on time and came with complimentary wardrobe boxes, wrapped all furniture items in blankets and handled everything with care in a quick and professional manner. I have already recommended them to friends, and I recommend them to anyone who is looking for a mover. I will use them again!