Drain Com

I contacted Draincom based on the excellent reviews on this site, and I was not only satisfied, I was delighted with their service on all levels. From my first call with their highly professional and efficient front office person, Corie, to their outstanding plumbing professional Valentin who did the work.

We were adding a second bathroom in the basement of our home, which involved not only tying in a new bath, seperate shower, sink and toilet to the existing system, but also getting through a good amount of 4+inch thick concrete slab, concrete block, and concrete footings.

Valentin showed up the next day after my initial call to Draincom, and quickly assessed the scope and complexity, and actually suggested an alternative which would have been less costly. He provided on the spot a written quote, and while his alternative was an option I was fine with, he who knows best (my husband) decided he wanted the more complicated option.

Draincom's quote was fair and competitive for the work involved, and we hired them immediately.

I can't say enough about Valentin, his professionalism, the outstanding quality of the work he did, and his overall smarts and ability to get things done quickly. He is also one of the most charming and genuine human beings you are ever likely to meet.

So hats off to Draincom - 10/10 on all levels, couldn't be happier with the entire experience. I will call Draincom, and request Valentin in particular, for all future needs, and wholeheartedly recommend both the company and Valentin to friends and family. Thank you!