Waterworks Plumbing & Drains

We bought a house with a renovated master bathroom that looked like a million dollars, but after a year of problem free use was basically useless as we had a toilet that would often take 20 minutes to fill and a shower that wouldn't work unless you turned the lever all the way to 'hot', basically rendering both useless.

Michael came out and immediatley fixed the toliet by replacing the fill valve control. The toilet now fills quicker and faster than when it was new.

The shower was a challenge as it needed the pressure valve replaced. Unfortunately, our shower fixtures are a proprietary brand of Rona's, which means no easy to obtain parts despite having a lifetime warranty (note to others: buy Delta, Moen or American Standard). Undeterred, Michael went to Rona and convinced them to let him scanvenge a new boxed fixture for the parts he needed. Despite having the parts, the repair was still not easy as the poor quality of the fixture made replacement of parts difficult. Michael however managed to get it back together and working, saving us the much more expensive and intrusive route of having to buy a new fixture and cut into the tiled shower wall to replace the one we have.

The work was done cleanly, quickly and professionally.

Also, their dispatcher is super friendly and bends over backwards to accomodate you.

Nothing but praise for this company.