City Wide Group Inc

Foundations
Toronto ON M4B 3N4
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Foundations
City Wide Group Inc
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85%

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Reviews for City Wide Group Inc

Average customer rating:
9.5 10 (365 reviews)

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pamw
pamw
2 reviews Toronto, ON
10/10

Basement Waterproofing and installation of sump pump

Dug down to footings, repaired the walls with concrete parge, installed bituthane primer, blue skin, drainage membrane, weeping tiles along the perimeter, covered with gravel, then returned soil. Returned patio slabs and cemented surface, gates, and reinforced wooden fence with sono tubes. Workers were outstanding, always tidied up at the end of the day, and always punctual and hardworking. They exceeded my expectations every day.

Approximate cost of services:
$10,000.00
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Company Response

We are glad you were happy with our basement waterproofing and sump pump services! Thank you for the review!

Private User
Private User
Private User reviews Pickering, ON
10/10

sidewalk and patio concrete pour.

Paid to have a large sidewalk and concrete patio slab poured. They subbed it out to another company who did a terrible job. Cracked within the first year and is now Spalding everywhere. Contacted City Wide and have gotten nothing but the run around for well over a year.
We have been in contact with City Wide and now have a tentative date in June to have it all redone!

Review has 2 previous versions
Approximate cost of services:
$7,000.00
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Company Response

Thank you for this review
Unfortunately not every job goes as planned, however, we are always here to make it right!

Private User
Private User
Private User reviews Toronto, ON
8/10

Exterior waterproofing and sump pump installation

UPDATE: Chris at City Wide group reached out to me and has corrected the deficiencies.

The sales person (Steve) sub contracted out the work and he himself was largely unavailable. I was told they could not replace the patio stones to original and suggested it best to replace with stones at an additional cost of $2000 - cash to the contractors - not City wide. This was arranged through Steve.

The workers completely messed up my rear porch putting it back together (uneven, gaps between boards, boards reversed, cheap replacement of edging. After complaining, and a few attempts at them fixing it, I gave up.

I would not recommend this company.

Review has 1 previous version
Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

barrycallan
barrycallan
1 review Oshawa, ON
10/10

Waterproofing

We must start off by saying that there are not enough stars above to rate City Wide Waterproofing. We would give them 100 stars if we could! Our 25 year home basically had a river flowing generously underneath. We contacted City Wide and spoke to the Owner, Harry, to come and give us a quote. We also contacted 2 other companies. From the moment we met Harry (the Owner), we felt extremely comfortable in the fact that he knew what he was talking about, had a wealth of experience, was down to earth, reasonable (and wouldnt rip us off). Harry assured us he would correct the problem the way it should be done, and guarantee it for life (fully transferrable). He has that confidence for a reason! After meeting with the other companies, we went with our gut feeling and hired City Wide.This extremely professional company goes the extra mile to get the job done correctly from the Owner, to the Site Supervisor - Andry, and to each and every hard working laborer. This crew is outstanding from the top to the bottom! When they showed up to start the project, they even carefully removed all our trees and flowers and placed them aside for us to put back in. We expected to lose them due to the fact that we never got the chance to remove them. They do not stop! They are relentless. Andry is an exceptional site supervisor. He insisted that they would do everything, because that was what we were paying for! Andry went above and beyond our expectations all the way through this very difficult job (very labor intensive, with many problems). The laborers were work horses so fast, and we dont know how they do it. Andry, the Site Supervisor gets right in there with them all WHAT A TEAM FROM TOP TO BOTTOM!We would highly recommend hiring City Wide to everyone! THEY ARE OUTSTANDING! We are so pleased with the end result. The experience was worth every cent and more, just for the peace of mind alone that our house is not going to float away!! THANK YOU TO EVERYONE AT CITYWIDE! YOU ROCK!!Susan Callan | Senior Graphic Designer CBRE Limited | Brokerage | Toronto North Office 2001 Sheppard Avenue East, Suite 300 | Toronto, ON M2J 4Z8 T 416 495 6207 | F 416 494 6435 susan.callan@cbre.com | www.cbre.caPlease consider the environment before printing this email.CBRE Limited, Brokerage. This email may contain information that is confidential or attorney-client privileged and may constitute inside information. The contents of this email are intended only for the recipient(s) listed above. If you are not the intended recipient, you are directed not to read, disclose, distribute or otherwise use this transmission. If you have received this email in error, please notify the sender immediately and delete the transmission. Delivery of this message is not intended to waive any applicable privileges.

Approximate cost of services:
$17,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Cliff
Cliff
1 review Oakville, ON
10/10

Foundation leak repair

The work was professionally and on time. The Customer Rep was friendly and knowledgeable and kept in touch with us while the work was being done and reviewed with us what they found after the work was done. The workers were polite and knew their job.

Approximate cost of services:
$10,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

anonymous
anonymous
1 review Toronto, ON
10/10

waterproofing the exterior of our house

We needed to have our property waterproofed after an extension was added to the house. The team (two gentlemen) that came were exceptional! They were very informative, spoke with my husband whenever they found an obstacle and or needed to advise us of what was going on. They also discovered incomplete work that our original contractor has said was completed. They were courteous and respectful of our property, cleaned up every day and literally left things exactly how they were when they started. I have never been more impressed and I have had tons of people working on my property over the last couple of months.

Approximate cost of services:
$1.00
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Company Response

Thank you for the kind words and review. We are glad you are happy with our waterproofing services!

Elisa Griffin in North York
Elisa Griffin in North York
1 review Toronto, ON
6/10

waterproofing

Friendly estimate. Good work but seemed rushed. Numerous workers that finished the job in one day. Crew delayed in cleaning up completely, it took about two weeks and I had to call to get it done.

Approximate cost of services:
$8,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for the review Elisa!

10/10

Fast and efficient service

Last Sunday we discovered that our basement was flooding due to a blocked drain in our window well. We called City Wide and Chris Cavan was at our house within a short time looking at the problem and offering a solution. He told us that he could have a crew out the next morning to start with the project of repairing the drainage. The next morning they arrived at 9 am and worked throughout the day in incredibly cold conditions (it was around -12 degrees). I was impressed at the professionalism and reliability displayed by Mr. Caven and his crew. He also recommended a clean up crew for my basement and they also proved to be reliable and efficient. I would strongly recommend City Wide for your repairs.

Approximate cost of services:
$2,400.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Fatima in Toronto
Fatima in Toronto
1 review Toronto, ON
10/10

Installed a sump pump

I had installed a sump pump in March 2013 and in the last couple of years I have had a few small issues due to weather conditions and each and every time I call them they are there within hours to help and assist with any issues, hassle free and fee free.

I would rate this company a 10 star. If all companies had the same high standards and excellent service standards every home owner would be on cloud nine.

Approximate cost of services:
$2,000.00
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Company Response

We are glad you were happy with our basement waterproofing and sump pump services! Thank you for the review!

S.Levitt
S.Levitt
3 reviews Toronto, ON
10/10

Tuck pointing and waterproofing and backyard patio

I highly recommend City Wide for this work. This work required digging around my entire home to waterproof it. The workmen were diligent, efficient, extremely hard working and cleaned up the area as they worked. I had many positive comments from neighbours observing their job. Chris has assembled a group of highly competent workmen and I appreciate their service. They also completely redid my backyard patio. It was expertly done and the result are beautiful. I highly recommend this company and am completely satisfied with all of their services.

Approximate cost of services:
$17,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
https://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
26 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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