City Wide Group Inc

Foundations
Toronto ON M4B 3N4
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Foundations
City Wide Group Inc
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85%

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Reviews for City Wide Group Inc

Average customer rating:
9.5 10 (365 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Underpinning

When we began the planning for our basement renovation, we knew that the most important contractor we would hire was the underpinner. We were so incredibly impressed with Mark & Jacob as the team who completed this work for us. They were always on time, they communicated every aspect of the project to us and they left the sight in immaculate condition every single day. Their work is almost surgical in its precision. Very professional company and I would highly recommend them to others.

Approximate cost of services:
$52,000.00
1 of 1 people found this review helpful.
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Company Response

We are glad you were happy with our basement underpinning services! Thank you for the review!

mateboho.morojele in Toronto
mateboho.morojele in Toronto
1 review Toronto, ON
10/10

Waterproofing

The work was timely.workers were very efficient and polite and left everything in order after completion.The overall experience from office staff, managers,supervisors and all was excellent.I would not hesitate to recommend or use the company again.

Approximate cost of services:
$4,500.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Rene Serin in North York
Rene Serin in North York
1 review Toronto, ON
10/10

Basement Waterproofing

Chris at City Wide was great to work with. After going through a full-scale house renovations and working with a number contractors (some of which I have burned their business cards) it was refreshing to work with a team that was professional and completed the work exactly as they said they would.
I would recommend Chris and his team of Karl Jr and Karel Sr to anyone looking for Basement Waterproofing and Under-pinning. This component of the renovations is probably the most important and they helped me sleep at night knowing the job's being done right.
~Rene

Approximate cost of services:
$20,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Bruce
Bruce
1 review Hamilton, ON
10/10

Waterproofing (Outside)

CWG Inc. was referred to me by a friend who had previous work completed by them and was extremely satisfied.

My story begins with a less than favorable home inspection... turning up higher then acceptable moisture readings in my basement. Selling a house is stressful enough, let alone being told that your driveway/side of house requires excavation.

Things would take a turn for the better after Casey (from CWG) arrived. He assessed my situation with a calm demeanor and answering my numerous questions with professionalism. Within an hour of him being there, my mind was more at ease, I had a quote in hand and most importantly...his promise that the job would be completed in a timely manner.

Casey was also sensitive to my house closing date and was able to squeeze me in ahead of schedule - this meant I had more time to concentrate on my impending move. His crew, lead by Steve were excellent and walked me through the entire process - going above and beyond by adding a second window well that wasn't on the quote....I can't say enough about these guys....clean-up was if they weren't even there.

I would not hesitate to recommend Casey and City Wide Group to any friend or family member!

Approximate cost of services:
$7,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

HTiholov from North York
HTiholov from North York
1 review Toronto, ON
10/10

Waterproofing

I was referred to citywide group from a friend of mine. I am very grateful for having been referred to such an outstanding company. The crew was very knowledgeable and proud to work for citywide. I am happy to tell my friends and associates about citywide and what a positive experience I had with the work they did for me.
Keep up the good work Citywide.

Approximate cost of services:
$5,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Lauen from North York
Lauen from North York
1 review Toronto, ON
10/10

We had an awful leaky basement. The crew came on time, very considerate and price was competitive. Would recommend city wide 100 percent to anyone who has a water troubles! Thanks again citywide!

Was referred by a friend to city wide, the rep was very responsive and really took the time with me what needs to be done and so forth as this was my first time experiencing water damage!
Would definitely recommend citywide!
Thanks again!

Approximate cost of services:
$10,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Private User
Private User
Private User reviews Toronto, ON
0/10

Exterior Waterproofing

City Wide did not employ proper safety practices when digging around my home. They did not call before the dug (confirmed by Enbridge), nor put a safety fence around the trench. They hit our gas line creating total havoc. Finally, once finished, the basement still leaked and they had to redig everything. This job was a nightmare.

Approximate cost of services:
$15,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Laura,
We are saddened and sorry to hear that you did not have a pleasant experience with our company. We call in service locates for all service utilities on all waterproofing sites. Ontario1Call dispatches a third party "QX" and this is why you may have felt the absence of any Enbridge staff, as they are not responsible for conducting locates. Locates were in fact conducted, and recorded for your project. All of City Wide Group's excavations are fenced in with flexible orange fencing and/or caution tape, as per Ministry of Labor requirements, no metal fencing or hoarding is required for an excavation of this nature on your site. Unfortunately, even with service lines being marked, it is rare, but possible that a gas line may get struck while being dug by hand, and following excavation instructions from QX. We were contracted to waterproof two foundation walls. You had a leak re-occur near an area in where the waterproofing ended. We excavated this area and ensured there was no further issues, at no additional cost. Furthermore, we extended a discount, and vouchers as a token of goodwill, given the sour taste and any inconvenience caused by the gas line repair. We fell we made every effort possible to ensure you were accommodated, and compensated as best, and as fairly as possible. We have won the Consumers Choice Award for 19 years running as result of our highest level of customer service, if there is anything else we could have done, please don't hesitate to reach out to us.

frank.caldarola from North York
frank.caldarola from North York
1 review Toronto, ON
10/10

Waterproofing

Every time there was a significant rainfall we had water coming in our basement. We called City Wide as they were highly recommended. We met with our project manager, Tony, and he discussed with us what needed to be done, gave us all the details. We appreciated how open and up front he was because it turned out we had major foundation issues! Tony assigned a great crew, they were very clean and completed the work quickly! Great work by Tony and his team.
Frank

Approximate cost of services:
$10,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Niko from North York
Niko from North York
1 review Toronto, ON
10/10

Concrete driveway

We had an excellent experience from the time the quote was given to the completion of the job. The sales person was Tony and the contractor was also named Tony and both were extremely knowledgeable and very helpful. The job was started and finished as promised. The crew worked thru the hottest days in September. Thank you for a great job!!!

Approximate cost of services:
$8,500.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
https://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
26 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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