City Wide Group Inc

Foundations
Toronto ON M4B 3N4
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Foundations
City Wide Group Inc
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85%

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Reviews for City Wide Group Inc

Average customer rating:
9.5 10 (365 reviews)

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Nikki from Brampton
Nikki from Brampton
2 reviews Brampton, ON
10/10

Exterior water proofing

I am very happy with the service I received from City Wide. They started the work as they promised, they were very clean and tidy and they had supervision at all times. They took care of the project from A to Z. Can't be any happier. The crew leader was George and the estimator was Casey. Thanks very much guys.

Approximate cost of services:
$6,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

jean gillis in East york
jean gillis in East york
13 reviews Toronto, ON
9/10

tuck pointing & basement waterproofing

We had an excellent experience from quote to completion of the job.
We can't say enough about the quality of the tuck pointing, as our 90 year old house was in rough shape. The crew was meticulous about there attention to detail and it shows.
The internal and external waterproofing was completed quickly and several storms since install have proved perfect results.

Overall there work was fantastic and we would recommend them to anyone. The one small issue we had was the crew did not cleanup after themselves very well. We had cigarette butts and garbage left laying around at the end of each day. The final job clean up was poor as well.

Approximate cost of services:
$12,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Mary  from Toronto
Mary from Toronto
2 reviews Toronto, ON
10/10

weeping tile replacement

City Wide Group was just slightly above the 3 other quotes that I received for replacing weeping tile of one side of my bungalow due to a basement flood, after the winter thaw. It was worth it as they were very accommodating since the original date had to be changed a few times due to weather. They also included camera inspection of the remaining weeping tile and left the property clean. They even returned after the job was complete with extra soil at my request. Chris was always available and politely answered all my numerous questions. Highly recommend this company.

Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Hossein from Toronto
Hossein from Toronto
1 review Toronto, ON
10/10

Exterior Foundation Waterproofing

We moved into a 60 year old house roughly a year and half ago, and upon gutting the basement we noticed lots of sweating on the block walls and even some water seepage. Relative humidity in the basement was around 65% prior to waterproofing. We knew we'd eventually have to get waterproofing done and decided to hire professionals, as it's not something we'd like to have done twice.

I contacted two other companies before my wife and I decided to go with City Wide.

Their website had an online chat which I used to make the initial enquiry. I was told by Aaron (online chat rep) that another representative would contact me via phone to discuss further.

No more than 2 hours passed and my phone rang. Tony from City Wide called as a follow-up to my online enquiry. We chatted a bit and he offered to drop by the same night to take some measurements and describe their process. He showed up right on time the same night, took measurements, explained the process and said they could start as early at Monday morning. We signed, left a deposit, and waited for Monday to arrive.

At exactly 8:30am on Monday my doorbell rang. It was Tony with a few colleagues, including George, the gentleman in charge of the crew.

They walked me through the whole process, promised to keep the work area clean - including my neighbours property, and also promised to get the job done on time.

I cannot stress how well mannered, clean, and professional Geroge's crew was. They dug the entire perimeter by hand, cleaned up the foundation walls, fixed all cracks and patched all gaps and holes with care. George kept me informed of any potential issues and offered suggestions on how to prevent future water problems.

The job was completed on time. The work areas was cleared of all debris and scraps. The crew was friendly, approachable, and cared for the house.

These guys take pride in what they do and they do it well!

My suggestion to anyone considering waterproofing...give City Wide a call. You may pay a little more than some of the smaller guys, but you can go to bed at night knowing you have a 25 year warranty on the work completed.

Approximate cost of services:
$10,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Ruben
Ruben
2 reviews Toronto, ON
10/10

Underpinning

Jeff and the City Wide Group were fantastic from beginning to end. I called City Wide because of their excellent reputation in the industry. Jeff was very knowledgeable when going over the work that needed to be done. He explained the differences that some contractors neglect which ended up making the job cost more in the long run.

The quote was prepared shortly after the visit and was explained in detail. The whole process made the decision to go with City Wide very easy.

I would recommend anyone looking to have underpinning done seriously consider these guys. Renovations can be a nightmare, my experience was far from that!

Approximate cost of services:
$65,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are glad you were happy with our basement underpinning services! Thank you for the review!

Imre K.
Imre K.
3 reviews Toronto, ON
10/10

Foundation Waterproofing

Well skilled, hard working crew, great attention to details & to the property. High end quality work, workmanship. Project started and finished on time, we'll timed.

Approximate cost of services:
$20,814.60
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

burche13 in Welland
burche13 in Welland
1 review Welland, ON
10/10

Waterproofing

My wife and I Couldn't be more happy with this whole process!!! Amazing job and great customer service!!

Approximate cost of services:
$8,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Tanya Gomes
Tanya Gomes
3 reviews Toronto, ON
10/10

Basement Waterproofing

City Wide Group completed exterior waterproofing around my entire house. They did an amazing job and have not had any problems ever since!

Approximate cost of services:
$21,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

sophiamafaje in Toronto
sophiamafaje in Toronto
1 review Toronto, ON
10/10

Foundation waterproofing

Great work. Would recommend city wide group to others. great customer service. Thank you all

Approximate cost of services:
$8,000.00
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Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

Frank Petruzella from Welland
Frank Petruzella from Welland
1 review Welland, ON
10/10

Exterior Foundation Waterproofing

I am writing you to convey my gratitude and for the waterproofing job done by the City Wide Group. Your entire team did an outstanding job of waterproofing the exterior foundation wall. From waterproofing consultant Casey O’Rourke to your entire team of very professional field workers, you delivered a lasting repair that I am very appreciative of. Throughout the project Casey was very responsive to any issues that arose. On my initial contact with him I informed him I would be seeking at least one other estimate. I was so impressed by his presentation, that half way through it, I decide not to seek any other estimates. I particularly impressed with the detailed check list of the services Casey promised and delivered as part of the installation. I would not hesitate to use your services in the future and provide the highest of recommendations.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are glad you were happy with our basement waterproofing services! Thank you for the review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
https://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
26 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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