Max Overhead Doors

I had put up a post asking for a quote via Homestars and Jorge (Candor) replied saying he's interested. I loved that he was proactive in reaching out to me via phone as I was busy during the day to get back to him via Homestars. I inquired about price and the job based on the pictures I had shared and he provided me with a quote on the job. There was no "add ons" related to if something different comes up at the job site or what not. He knew by the pictures the issue and provided a time of when he'd arrive. He arrived early and he started measuring the torsion coils springs and knew that based on the ones I had, they weren't the standard ones and that he would come the next afternoon to replace the springs.
He came early again and helped my neighbour out while I was on my way.
This is exceptional service to help my neighbour. From my neighbour, Jorge was very straightforward, knew the job (garage door off the trac) and was very precise with time and quality/worksmanship. My neighbour was very thankful that he happened to work on my garage that afternoon.
Jorge started working on replacing my torsion coils and took about 45 minutes. He was very polite, amicable and had his worker/colleague with him. They knew the job well and you can know and have a level of trust knowing that at the end of it, the job will be done and have peace of mind which is important for any homeowner.
He finished the job and gave me recommendations that I'd need to oil the coils after 2 years based on the coils that were installed. He directed and recommended him to goto Cdn Tire or Home Depot to get garage door oil spray (not WD40) and spray it every 6 months or so, to maintain the coils.
This advice and care made him stand out as he cared about his job, the customer (present moment and future) and building a relationship.
I look forward to calling upon Jorge in the future for any future garage needs along with recommending him to any family, friends and neighbours.