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Countertops
Avalon Granite & Marble No Longer In Business
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44%

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Reviews for Avalon Granite & Marble No Longer In Business

Average customer rating:
7.8 10 (40 reviews)

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SkyRider
SkyRider
2 reviews Toronto, ON
10/10

Granite Countertop

My first choice was to go with an engineered stone for a new countertop.
As soon as we visited Avalon Granite we changed our mind to granite countertops.
Daniel was very helpful and gave us valuable advices.

We ended up going with the black galaxy and an ogee edge. The prices fit right into our budget.
We were very happy to be able to work with such a talented and knowledgeable staff.

Every time we have friends over, they compliment us on our new countertop.
Our next project will be a vanity top, and we can’t wait to get back to your yard.

Approximate cost of services:
$3,000.00
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Henna in Toronto
Henna in Toronto
1 review Toronto, ON

First Review

0/10

Marble Countertops

I contracted Avalon Granite and Marble to fabricate and install our kitchen counters, I picked the slab at Milestone in Vaughan, so I knew exactly what the slab looked like. When Avalon installed the countertops, they installed and left without cleaning off the marble dust. When I cleaned it, I noticed a corner had been broken off and glued back on. I called Daniel, the owner, at Avalon and they refused to replace the countertop, claimed the slab was originally broken from the source store, and most unbelievably, claimed that I had said I liked the 'natural look' and therefore the break that they had glued back on was not a big deal. Then Daniel, the owner, hung up on me. These guys are unethical, and dishonorable. They do not do the job well. I would never do business with them. For something that we paid $3000 for, I will have to replace this counter at my own expense. DO NOT DO ANY BUSINESS WITH AVALON. You will end up with a broken counter too.

Approximate cost of services:
$3,000.00
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Company Response

Hi Henna,

We are very sorry for the negative experience you had with Avalon. It is now under new ownership, and we would love to provide you with some type of compensation for what you went through. Once again, we do apologize for what occurred, and we would like to show you that at Avalon, we stand behind our service with certainty.

Regards,

The Avalon Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avalon Granite & Marble No Longer In Business

NOTE: Under new ownership since April 10th 2013. Avalon Granite and Marble is a family owned and run business with over 20 years of combined experience in the Toronto granite kitchen countertop field. This is what sets us apart from our competition. When you come through the doors of our ...
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