Strong Plumbing Inc.

Due to an ongoing problem with our shower, we needed to have a new fixture installed on short notice. I called a number of companies (both large and small), but Valentin was the only person I talked to who seemed interested in diagnosing the problem, rather than rushing me into scheduling a visit (and an automatic fee for an "on-site estimate"). He patiently explained the possible causes of our problem, and told us which ones he'd be able to fix and how much they'd be likely to cost. He didn't have any assurance that I'd go with him, but still he was willing to educate me about our house's plumbing. He also let me know that he could supply me with a shower fixture, but he urged me to take my time selecting one -- after all, he said, I'd have to live with it for years to come, and I should have one that I liked. The fact that he wasn't just trying to make a quick sale in this regard also impressed me. When Mike, one of his plumbers, arrived, he set to work right away; he was both confident and efficient, and always explained the steps he was taking and the potential complications to us at every stage. Moreover, the job came in right on estimate, which was also a very fair price for the work done. We hope not to have any more plumbing problems, but if we do, I wouldn't hesitate to call Valentin at Strong Plumbing again.