Mister Plumber

Drainage Contractors
Toronto ON M9B 1P2
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79%

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Reviews for Mister Plumber

Average customer rating:
9.8 10 (426 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Clogged drain

I had an overflowing drain in my basement because my Eavestrough was connected to the sewer drain. Andrew and Alex came and assessed the situation. They were very efficient to snake the drain and then showed me the inside of the pipe with a camera, which was very clean and clear after the snaking. They were both very professional and provided me with a lot of additional advice to keep my drains from clogging again.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review.

N from Toronto
N from Toronto
2 reviews Toronto, ON
10/10

Backwater valve and sump pump

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

A friend of mine recommended Mister Plumber to install backwater valve and sump pump. Vlad, who is a master licensed plumber, explained all details and steps for this project. He took care of everything including permit and job was done according to our timeline. I am very happy to have business with professionals and highly recommend Mister Plumber for drain and plumbing services.

Approximate cost of services:
$4,300.00
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Company Response

Thank you for taking your time to write a review. Mister Plumber team

Private User
Private User
Private User reviews Toronto, ON
10/10

Backwater Valve

We've used Mister Plumber a few times since purchasing our home earlier this year. When we first moved in we had a serious clog, then we had a cracked main pipe leaking into the wall, and most recently, we installed a backwater valve. Every time I call around for different quotes and every time they come up the best. I called about the backwater valve on a Wednesday, they installed it in 2 hours on a Friday, the inspector came on the Monday, and they finished up an hour after that - including filling out my subsidy form.

Approximate cost of services:
$1,900.00
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Company Response

Thank you for your review on HomeStars

Isaac from Toronto
Isaac from Toronto
13 reviews Toronto, ON
10/10

new plumbing line from stack to city line, sump pump

A small clogged drain issue became a whole sewer line upgrade, but I feel much better we did it! Our 100-year old house had original clay pipes that were on the outs. New PVC pipes from the house stack right out to the city line with minimal basement disruption thanks to the pipe-bursting technology was great. Also the backwater valve and upgraded sump pump are eligible for city rebates and now I feel more secure about possible water damage down the road. These guys were professional and reasonable. One note - they aren't landscapers - if you want to save your yard shrubs or have your paving stones reassembled properly after the big front yard dig, you'll be doing that yourself.

Approximate cost of services:
$10,000.00
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Company Response

Hi Isaac, thank you for writing your review on HomeStars.

Private User
Private User
Private User reviews Vaughan, ON
5/10

Leaking kitchen sink!

Thank you for a fast and a great service, Andrew came on time, saw the problem and did a quick and a professional fix. No more leak! I highly recommend them and will use them if needed in the future!

Review has 1 previous version
Approximate cost of services:
$550.00
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Company Response

Thank you for your review on HomeStars

Elizabeth from Toronto
Elizabeth from Toronto
1 review Toronto, ON
10/10

Toilets and bidet/washlets installation

After waiting a few weeks for another plumber to be able to do our work, we called Mr Plumber and were pleasantly surprised to find that they could start our job the same day! We had two toilets to be replaced and two Japanese washlets/ bidet seats to be installed on the new toilets. Andrew from Mr Plumber was very friendly, and did a very professional job of installing these units, even though he had not installed the Japanese toilet seats/washlets before. I wouldn't hesitate to use Mr Plumber, and hopefully Andrew, in the future and would recommend them to anyone who asks.

Approximate cost of services:
$856.00
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Company Response

Hi Elizabeth, thank you for your review.

John from Toronto
John from Toronto
1 review Toronto, ON
10/10

Sewer pipe replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I got Mister Plumber's phone number from my neighbor. Sasha and Igor replaced sewer line outside under my driveway. The job was complicated because of hard compacted soil, but guys used powerful equipment and drain pipe was replacing without touching my driveway. Thank you Mister Plumber for your work. I highly recommend this company for drain and plumbing service.

Approximate cost of services:
$9,500.00
1 of 1 people found this review helpful.
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Company Response

Hi John, thank you for writing your review.

Greg B from Toronto
Greg B from Toronto
6 reviews Toronto, ON
2/10

Backflow Valve And New Drain Pipes

We originally found Mister Plumber here on H.S., and read all the great reviews. We had Igor over and he was very good at getting us a quote. The team at Mister Plumber did a good plumbing job overall in installing a backwater valve, new drain pipes and a sump pump. However they dug a huge hole in the front porch area and our porch sank, and so did my neighbors (semi-detached house).

When we called them back to see if they could help us fix it, they told us that they don't care if the job was 11K (what we paid), or 30K! This was not their problem and any collateral damage as a result of their dig was not their concern. After spending so much, and trusting these guys with such a big job, we would have expected more.

We really don't like writing bad reviews as we know this can negatively impact a company, but this botched job is now costing us thousands more to get fixed as their digging has created a structural issue with our home.

Be very careful in hiring Mister Plumber.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Greg, before we can continue here, it is very important that you respect the facts, and please be careful and not let your emotions get in the way of the truth. Let's clarify the situation : first, you called us because you had a problem with a collapsed clay sewer pipe that was under your porch. When Igor came and checked it with the camera, the decision was mutually made to use trench-less technology in order to repair this burst pipe. With trench-less technology, we dig the hole outside the house, near the property line and beyond the porch, and use a torpedo from basement. The torpedo goes through the existing pipe and channel deep under the porch and creates a space that big enough for the new PVC pipe inside, and even compacts the area around it even more. Such trench-less technology does not harm or compromise the soil around the pipe, and since we did not do any excavation under your porch, our work did not cause your porch to sink. Your case is very similar to sink holes that cause roads to collapse; when a sewer pipe has been broken for a long time, it rinses out the soil around the pipe, thus creating a cavity. The soil under your porch was rinsed out by the ground water to the main sewer line, and this happened long before you called us and has nothing to do with our work. If we did not repair your pipe, that cavity would have become even bigger, which could have even caused the front wall of your house to collapse. We are plumbers, and we fix pipes with minimum disturbance to the landscaping. We are professional, explaining everything about our work and both parties agreed to all aspects of the contract. We are always ready to stand behind our work, but your unfortunate porch collapse was not our responsibility. We greatly resent your accusations of callousness and hardheartedness, for our behaviour was always honest and courteous.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mister Plumber

Welcome to Mister Plumber! We are a professional plumbing company with more than 15 years of experience servicing Toronto and the GTA ( Toronto licensed contractor ) Fully-licensed, bonded and insured we are available with 24h service, any day at no extra cost to you for afterhours, holidays or weekends! ...
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