Mister Plumber

Drainage Contractors
Toronto ON M9B 1P2
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79%

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Reviews for Mister Plumber

Average customer rating:
9.8 10 (426 reviews)

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MichaelB in
MichaelB in
1 review Toronto, ON
9/10

Washroom Sink Drain / Pipe Repair

Andrew provided very good quality and timely service for us to fix replace a drain and piping that was old and broken. We didn't need something very fancy as we are renovating in 6 months. I was a little disappointed at first because the bill seemed but I spoke with Vlad and he agreed to review the work and he ended up adjusting our bill which I thought was very good customer service. I would definitely have them back and would recommend them.

Approximate cost of services:
$575.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Michael, thank you for your review. Every feedback is very helpful for us and homeowners looking for a professional plumbing and drain services in Toronto and GTA. At Mister Plumber, we never stop improving. Thanks, Vlad, master licensed plumber.

Private User
Private User
Private User reviews Toronto, ON
8/10

hot water issue

I had hot water issue due to malfunction of mixing valve. I called for check-up in the morning and plumber showed up in the late afternoon and fixed the problem in an hour.

Approximate cost of services:
$150.00
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Company Response

Thank you for your review. Many homeowners wonder why mixing valve doesn't work well in 5-7 years and this causes hot water issues in the house. Let's find out why. Most of brands that make mixing valves are reputable plumbing manufacturers. The problem lies in mineral build-up naturally occurring when hot water travels through the valve. Such chemical processes define lifetime of mixing valves and, in most cases, they do not serve more than 7 years. Your issue was resolved and we were happy to help you. Thanks, Mister Plumber team

Jeremy in Toronto
Jeremy in Toronto
1 review Toronto, ON
10/10

Kitchen sink/dishwasher clog

Fantastic service; arrived promptly, diagnosed the problem immediately, worked quickly and left the kitchen cleaner than before the work was done! Andrew was very kind, a good communicator, and got along well with our cats, as a bonus. - Jeremy, Toronto

Approximate cost of services:
$300.00
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Company Response

Hi Jeremy, thank you for sharing your experience here on HomeStars. Clogged kitchen drain is a leader among plumbing problems in the house. The problem is that the cooking oil comes into the pipe makes grease collection and this leads to full blockage eventually. Kitchen sink is probably the most usable plumbing fixture in the house and problem with kitchen drain is considered as emergency situation that requires immediate solution. At Mister Plumber, we use modern and powerful equipment to manage all drainage problems. We are pleased to hear positive reviews and promise to keep high level of our service in the future. Thanks, Mister Plumber team.

Sandra Otto from Toronto
Sandra Otto from Toronto
4 reviews Toronto, ON
10/10

Leaky pipe in basement

This is my new go-to plumber. I had a minor but disruptive problem in the basement -- a leaking pipe. I called Mister Plumber, and within a couple of hours Andrzej was at my door. Friendly, polite, competent, resourceful, willing to share information, worked independently and quickly, and the cost was reasonable. So impressed. Thanks for the great service.

Approximate cost of services:
$280.00
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Company Response

Hi Sandra, thank you for taking your time to write a review. Leak repair is one of the most common problems our plumbers face. It is happening because pipes and joints are getting older like everything in our nature and such connections can not withstand water pressure. Those leaks are continuous and require immediate repair to prevent severe water damage. Our licensed plumbers are experienced in all kinds of emergency pipe repairs in Toronto and Mississauga. Thank you for choosing us. Mister Plumber team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Backwater valve and water line move for basement renovation

Mister Plumber did a great job on my project. What impressed me most is how they addressed a minor issue with the work. Vlad responded within 20 minutes (at 10pm no less) after emailing him about the issue, I received a call from one of his team the next morning and the entire issue was addressed within a few days. Minor issues can happen in any project, but not all companies are as willing to "make it right" as Vlad and his team. I would definitely use them again for any future plumbing projects.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for writing your review. For Mister Plumber, it is very important to provide professional plumbing and drain services in Toronto and make every our customer happy. Your review, we believe, will be helpful for other homeowners who look for reliable licensed plumber. Thanks, Vlad, master plumber.

Paul Szczucinski from Toronto
Paul Szczucinski from Toronto
2 reviews Toronto, ON
10/10

Water line upgrade from valve to meter

Work was completed in about four hours. Quite pleased with this!!
Two man crew definitely knew what they were doing. Workmanship appears to be very good. Vlad Bartkov was very informative and helpful with the quote and scheduling the work. He was also the only plumbing contractor which indicated I would need to obtain a couple of "tail pieces" for them to complete the installation. none of the other plumbers mentioned this. All in all, I'm very pleased with the process.

Approximate cost of services:
$2,000.00
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Company Response

Hi Paul, our thanks to you for sharing your experience. Our licensed plumbers always suggest other upgrades that could be done at the same time we do the work in Toronto. Moreover, such small things like upgrading of two inlet and outlet tailpipes for your water meter that can be obtained from city at no charge for you, play significant role in improving water pressure in your house. If main water service is upgraded to 3/4" , there is a very smart thing to upgrade either water meter or tailpipes to make sure that nothing cut pressure. Now, all your pipes are 3/4" in size according to the Ontario plumbing codes. We are happy too because we have another happy customer in Toronto. Thanks for choosing us. Mister Plumber team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Back water valve and water line

Everything was great, they were fast at executing the job, they were clean, they were professionnal, prompt in answering questions, fairly priced, great experience overall, they will get our call if we need a plumber in the future.

Review has 1 previous version
Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for sharing your experience with other homeowners. I would like to stress one thing you mentioned. It is a prompt responsiveness. In your case, despite it was long weekend, your email was responded in 15 min. Our licensed plumbers who are assigned to certain projects in Toronto are trying to respond to any question, concern or even complaint as quickly as possible and this is what our customers expect. We are continually do everything to improve delivery of our plumbing and drain services and thank homeowners like you whose feedback gives us those nuisances that extremely helpful in it. In the end, I just would like to thank you for choosing us for your project. Vlad, master plumber

Patricia i
Patricia i
1 review Toronto, ON
10/10

Sump Pump maintenance

Top notch service! Andrzej did a maintenance cleaning and checkup for my sump pump and was able to diagnose the reason the back up battery light was out, wasn't a dead battery, but a loose connecting wire! Now the battery is recharged and back on stand-by. Much appreciated!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Patricia, thank you for sharing your experience with other homeowners. Sump pump maintenance is very important service for protection basement from flood. In a rainy day, it discharges underground storm sewage and, therefore, keeps basement dry. Like any other electronic device, sump pump might fail and, in this case, secondary backup pump helps to control level of underground natural water table. It was very smart that you noticed changing in a light on your charging unit and called us for a check-up. Now, both pumps are in working condition. Thanks for using Mister Plumber for this service. Vlad, master plumber.

Rita
Rita
2 reviews Toronto, ON
10/10

Lead pipe replacement and back water valve installation

I highly recommend Vlad and his teams. They were great to work with- from start to finish. Vlad was constantly responsive, replying to emails efficiently - and scheduling work quickly. He is knowledgeable, courteous and has the ability to explain the jobs and processes very well verbally and in writing (including in his quotes), which inspires much confidence. The entire teams were very professional, polite and attentive. They did the job well and left the work area clean and tidy. Their pricing is also competitive. We
would definitely use them again for any plumbing needs.

Approximate cost of services:
$4,520.00
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Company Response

Hi Rita, thank you for your review. Mister Plumber is a local licensed contractor in Toronto and that's why our prices are competitive. Our plumbers always explain all details of pipe replacement and valve installation to make sure homeowners clearly understand the scope of work. It is very often when there is some drywall, interlock, tiles repair required after plumbing or drain services and this is additional expense that homeowner has to be aware of. Another thing our plumbers take care is prompt and professional service. All those factors make Mister Plumber is one of the most trusted plumbing and drain company in Toronto and Mississauga. Thanks, Mister Plumber team.

Steve in Winnipeg
Steve in Winnipeg
1 review Winnipeg, MB
10/10

Leaky Faucet and Toilet

My first time with Mister Plumber and Andrzej was fantastic. He called ahead and came right on time. After quickly reviewing the two problems he fixed one within a few minutes avoiding a costly repair, and then completed the second job with no fuss. Friendly and professional. Job well done!

Approximate cost of services:
$350.00
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Company Response

Hi Steve, thank for your review. Fixing a leaky toilet or faucet has couple of benefits like preventing water damage, mold growing, saving money on water bill etc. At Mister Plumber, every plumber has over 10 years of experience in both plumbing and drain services. It is always pleasure to read so excellent reviews from our customers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mister Plumber

Welcome to Mister Plumber! We are a professional plumbing company with more than 15 years of experience servicing Toronto and the GTA ( Toronto licensed contractor ) Fully-licensed, bonded and insured we are available with 24h service, any day at no extra cost to you for afterhours, holidays or weekends! ...
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