Thank you Greg for your review. We are so happy you are very satisfied with our service and ensure both our professional maids and office staff are professional, efficient and thorough each and every day. Thrilled you are experiencing this in our service. Thank you! Yours, City Wide Maid Service
Thank you Dave for your valued compliments. They mean soooo much to us. Great communication and a stable company is what we provide to our customers. Our customers know they can count on us to deliver great service all around and your review highlights this. Thank you!! Yours, City Wide Maid Service Toronto
Thank you so very much April for your review. We value you as our customer and are so pleased you are happy with our service. When our customers are happy we are happy! We will pass on your great feedback to your cleaner. Thanks again. Yours City Wide Maid Service
So great to read your review Jason. You made our day! We are so happy with your feedback and are humbled by your wonderful compliment. We strive each day to be the best maid service in Toronto and your feedback shows we are on track in doing so. Thank you! Yours, City Wide Maid Service
Thank you so much Ahmed for your review. We are so happy you are pleased with our service. We work very hard each day to ensure we provide great cleaning and customer service. Yours sincerely, City Wide Maid Service
Dear Sarah and James. We are very disappointed with this review. After receiving your phone call that overall you were pleased with the cleaning of your home but had a concern regarding the bedroom and inside the fridge we called you both many times and left many voice messages to talk about your concerns. As we explained in our telephone conversation we would have cleaned the inside of the fridge, no problem, but the cleaner had one hour remaining/left in the clean when you called to get this done. With the cleaner completing another area of the home with the one hour remaining it was not possible to clean inside of the fridge which we explained at that time. If you had informed us that you wanted the fridge to be cleaned at time of booking or called us at the start of the clean the cleaner would have adjusted the cleaning plan accordingly to clean inside fridge. For sure we would have cleaned the third bedroom but with a bedroom door closed and no note to say it was okay to enter the closed bedroom it is a general understanding across all cleaning companies that a cleaner does enter bedrooms where a door is closed due to privacy. Again, unless a note is left that it is okay to enter the closed bedroom we do not enter for these reasons. We explained this in our conversation; hence the disappointed with this review. We thank you for being our client over these five years. We take our customer service and cleaning very seriously. Sincerely, City Wide Maid Service
