After one of the powerful rain storms this summer, our basement started leaking. We made a couple of calls to get quotes — the first contractor took a quick look and was out the door in 15 minutes. Then Mario came later and spent about an hour with us, assessing the potential problem and patiently answering all of the questions from a pair of anxious homeowners. We knew we had our man. While it took some time for the work to ultimately begin due to a variety of problems — scheduling, weather, manpower and red tape with the city — when Robert, Tomas and his crew got going, they worked long, difficult hours inside and outside the house, digging manually, pouring concrete, waterproofing the interior and exterior, installing a new sump,pump, etc. They were courteous, always professional, and patiently answered all of our questions. And I will add that Mario was always reachable and gave us an extremely fair price. He was always putting himself in the customer’s shoes, trying to save us money where we could and assuage our concerns. Working with MMT was by far the best experience with a contractor we have ever had. Thanks guys!
- Approximate cost of services:
- $18,000.00
- Company Response
Dear Derek,
Thank you kindly for the wonderful review you have left us. We know how busy things can get so we are very thankful for taking the time and writing about your experience with Robert, Tom and myself. Your recommendation means the world to us.
Sincerely,
MMT Waterproofing, Toronto
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