Reach Restoration, Inc.

Whenever I see the tradespeople on home improvement shows I wonder "where do they get these smart, courteous, skilled, and trustworthy trades?" Many of the ones I've encountered just do a quick and dirty job and then hope the homeowner doesn't notice or complain. Well, I lucked out and found one of the first type when I hired Jim from CHR [Now Reach Restoration] to do some masonry repair and caulking for my mom's home and my own. The jobs were done right, on time, and on budget. He even took care of some small areas that he noticed needed repair but were not part of the original work order, no charge. The next time I need any masonry work done, Jim's my guy.

Jim and his crew are fantastic. The job was to completely grind out and re-morter 2 sides of the house, tuck & point the third, and chem clean my brinks. And what a job - all our neighbors complement us non-stop on how good our house looks now. Best of all, Jim is the best contractor we have had ever. He shows up when says he will, he completes the work on-time, his crew was top-notch polite, and the neighbors were never inconvenienced. Moreover, he gave us frequent updates, informed and consulted on the choices we had to make...AND...he looked after the small details - and that is the difference between good and great!

We were going to replace the tiles on our front entrance stairs and porch, but in the process we found out that the brick post on both side of the stairs were damage. We had to repair these damages before the tile works can be done.
Jim from CHR [Now Reach Restoration] came to the rescue. He managed to work around his busy schedule, he was book solid till the end of summer, in order to accommodate us and work on our brick post even if that means working on weekend.
We decided to go with Jim’s company because he impressed us on his first visit with his vast knowledge in restoration and how he explain the extent of the damage and what works needed to be done and very reasonable pricing quote.
What impressed us the most is their professionalism and fine workmanship. Jim attention to detail was impeccable. Jim and his crew were very courteous during the course of the job and keep the workspace tidy and clean at the end of every job.
The result is impressive brickwork.

Our home was built in 1912 and was in need of extensive tuck pointing. Considering the age of our home, and the damage that could be caused by poor pointing work, we obtained quotes from 3 different contractors. Because of his professionalism and apparent commitment to quality work, we decided to go with Jim from CHR [Now Reach Restoration] – he and his crew did not disappoint. What sets them apart is their appreciation for fine workmanship, combined with extensive knowledge of older homes and their unique requirements. The result is masonry work which is almost indistinguishable from the original, and with which we couldn’t be more pleased. Not only is the finished product outstanding, but the process was painless - Jim was punctual kept the worksite very tidy and completed the job efficiently. We would recommend CHR [Now Reach Restoration] without hesitation.

While re-doing the flat roof on my century home, it was discovered that the parapet wall was crumbling. The roof work could not be completed until the wall was repaired. Jim was very responsive and quick to recognize the urgency of my situation. His estimate was very resonable and thoroughly explained. His crew was onsite and working in a very reasonable space of time. They worked quickly and efficiently, did an excellent job, and cleaned up the yard (and the neighbour's yard too!) until it was spotless. Very impressive work. Thank you, guys...

We have a 1898 home in the Annex in Toronto. Before we did the work, my wife referred to the house as a giant bush the ivy had been allowed to grow with no care.
First Blair removed the 40 years worth of ivy from all sides of the house. He then cleaned the brick with high pressure water and soap. It looked great except the point work was in bad shape on the front and south side of the house.
Jim did the restoration. We wanted a historical restoration on the front he ground out all of the old mortar and replaced with new. Fantastic work! The rest of the sides we did a standard restoration and it too looks very good!
Bravo gentlemen!