- Approximate cost of services:
- $0.00
Thanks so much for the kind words, it was a pleasure working with you!
Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with your new skylight. At Done Right Roofing, we strive to deliver top-notch service and high-quality products, so it's wonderful to know that we hit the mark for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Done Right Roofing!
Skylights and Roof replacement - follow up.
We value you and are absolutely thrilled to hear about your experience! Your decision to continue supporting our business means the world to us. It reaffirms our dedication to providing exceptional products and services that meet our client needs! We cannot express enough gratitude for your loyalty and trust in us. With each visit, we aim to exceed your expectations, ensuring that every experience is nothing short of delightful. From the bottom of our hearts, thank you for choosing us once again!!!!
Thank you for your great review of your roof replacement! We've passed your kind words on to our team. Done Right Roofing is passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you! We hope in the future we'll be able to provide another excellent experience! Thank you for choosing Done Right Roofing and trusting us with your exterior project!
New roof, gutters, fascia, downspouts and siding repair
Thank you for taking the time to share your feedback and for being a valued repeat customer! We're pleased to hear about your positive experience with us once again. Your continued support means a great deal to us!!!
Thanks so much for taking the time to leave a review!!! We’ve passed your wonderful review onto our team! Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you need exterior work to be done!
Vent Replacement and Install of Downspout
We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Thank you for choosing Done Right Roofing, it was a pleasure servicing you!
Your kind words are really appreciated! We love making our customer's day and we can't wait to have the opportunity to make you smile again! Thank you for choosing us!
Hello Tamera,
I am sorry that you feel this way, the explanation to this price change is due to us working off of Xactimate pricing the software used by insurance companies which gives us a fair average based on the work involved for the area. Quoting insurance at one price and charging you a lesser amount so you can profit from an insurance claim is unethical and could be considered fraudulent by your insurance company.
It is not uncommon for insurance companies to request paid invoices for proof of the work being completed.
With regard to the siding damage this was never reported to our office, even though the siding was also paid out by your insurance company due to hail damage.
As for the nails all attempts are made to make sure that nails are picked up using a magnetic sweeper but longer grass can make it difficult to magnet. This is a very common thing and as with the damage to the siding we cannot correct a problem if we don't know about it.
Again my apologies for the negative experience, we as a team will use this experience as a learning experience to inform future clients of the insurance process and what to expect.
If you have any additional feedback back, questions or concerns please feel free to reach out to me directly.
Regards,
Chris Claughton
General Manager
As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.
WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.
Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.
OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.
Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.
Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.