Done Right handled this job very well, from the initial visit and quote, to installation, to inspection, to second inspection!
The price quoted was exactly what we paid in the end. Their quote was similar to others, if not a bit less.
The crew working on the roof included one or two new workers, but the head roofer was quite competent and the job was done well.
We installed a Solatube 10" round "skylight" for an interior bathroom, and Done Right willingly cut a hole in the roof so that I could install it while they were working, and they incorporated it into the job, doing all the exterior flashing, etc. (Had it shipped by bus from www.LightCoSolar.com in Edmonton a couple of days before.)
A day after everything was done and final inspection was completed, we were surprised by another visit from another inspector. He is hired by Done Right, but doesn't know who worked on the job. He carefully inspected everything to ensure that it was done correctly.
Some aspects of the job could have been better, but it was done by humans who took pride in the quality of their work, and worked extra to ensure that we were happy with the result.
I couldn't expect more from anyone!
So, we are pleased with the work, and don't hesitate to recommend them to others.
- Approximate cost of services:
- $10,900.00
- Company Response
Hi Glen,
Happy to hear that it worked out well, having the crew doing the roof installation at the same time your skylight was being installed! We take great pride in all of our jobs and have formed a meticulous inspection process. Our roofs first get inspected by the Foreman, then the Project Manger then our Quality Control manager also does randomized inspections to ensure that nothing is missed. You mentioned there are some things that could have been done better? If you don’t mind letting us know what needs to be done, I have no problem at all making it happen for you. Thanks again for your business, glad to hear your overall expereince was so positive!