What a relief to find these guys
After building a new home, the original roofers on my house had installed skylights and most of them were failing and leaking actual water into my home within 3 months of moving in. The previous roofers were completely incompetent at either responding or being skilled enough to fix the problem. I called DRR based on Homestars reviews. Their service center is good at getting you into the queue in decent time, they send an estimate when they say they will, etc.
Within 5 minutes of being up on the roof, they were able to tell what was done wrong and that it was very common in Calgary to have shoddy work done on skylight installations. I was a little skeptical they could diagnose and be so sure of themselves so quickly, but gave it a shot. Chase came back the next week to do the repair and spent a good 2-3 hours up on the roof completely re-installing the shingles and seal job around the skylights. He even took over 20 photos for me to deal with my builder, and show me transparently what he had done. The real test was waiting for the next snow or rainstorm. Well, it's now been a year and absolutely no water or droplets or any sign of moisture. Can't tell you how nice is it to have a non-leaking roof over my head. Thank DRR, won't hesitate to recommend them, and thank you for fixing what other tradespeople could not.
- Approximate cost of services:
- $975.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
This is an amazing review! Thanks so much for the details and time you took to write this. We really appreciate it.