Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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Windows & Doors Installation & Service
Ecoline Windows
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92%

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Reviews for Ecoline Windows

Average customer rating:
9.2 10 (1201 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

replacement windows

Ecoline quoted us a good price for installing the windows. Very efficient on what they did. Love the windows. Would recommend them to family and friends. Thank you for the service you provided.

Approximate cost of services:
$4,400.00
1 of 1 people found this review helpful.
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Company Response

We're happy you had a positive experience with Ecoline windows. Please contact us if you have any questions regarding your new windows. Keep in mind also, we have a referral incentive program if you decide to recommend us to any friends or neighbours , Thank you for your business.

cosmo72 in Edmonton
cosmo72 in Edmonton
1 review Edmonton, AB
10/10

New windows

From my phone call to the company and the salesman to the the installation I'm nothing but 100 % impressed. The installation the quality of the product the courtesy of the staff left me very satisfied as a customer. Above all the function of these windows in terms of heat and cooling retention is awesome. My AC hardly cuts in as it use to run 80% of the time in the afternoon when the sun would hit those windows. I again would like to thank the installation staff for being so professional and leaving the site spotless when done.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We're glad you were left satisfied with our window installation and our crew did everything to your liking. We are also very happy to hear that you are already noticing the difference between the old and new windows in terms of the Energy Efficiency. Please keep in mind that we have a referral bonus program in place for any friends or neighbors you recommend.

diana in Edmonton
diana in Edmonton
1 review Edmonton, AB
10/10

new windows

I am very pleased with everything that ecoline windows from start to finish. Would recommend them to anyone. The installers were very prompt on their delivery times and also on cleanup.

Approximate cost of services:
$6,400.00
1 of 1 people found this review helpful.
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Company Response

Thanks, Diana. We're glad you were satisfied with the replacement process and how the crew handled the post-installation clean up.

Tim-Claudette in Winnipeg
Tim-Claudette in Winnipeg
1 review Winnipeg, MB
10/10

Living room and Basement windows

This was the second time we had windows replaced with Ecoline Windows. We were very happy with the final result. Every step was easy, our salesman Alex was great to deal with, and the price was very reasonable. Installation was very quick (every time the job was done in 1 day!) and they cleaned up after themselves. I'd definitely recommend Ecoline!

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your review Tim and Claudette. We're happy you had a positive experience with Ecoline windows. Please contact us if you have any questions regarding your new windows. Keep in mind also, we have a referral incentive program if you decide to recommend us to any friends or neighbours

Shawna in Calgary
Shawna in Calgary
1 review Calgary, AB
2/10

Warranty is non-existent

We got Windows installed over a year ago. We noticed a few months ago that whenever it rained heavy the bottom of the one window would fill up with water. We waited until it happened a few times to make sure it wasn't a one off situation. Each time it happened we would have to use half a roll of paper towel to dry all the water up. When it kept happening my husband called to see if someone could come
out and check the window. After getting the run around on the phone for a few days he was told no one would come out as that is how the windows are designed to work. I have never had a window ever that would fill up with water and not drain...and no one there would help us. I'm glad we found out how there "warranty" works before we replaced the rest of our windows because we definately won't be using Ecoline again.

Approximate cost of services:
$500.00
9 of 10 people found this review helpful.
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Company Response

Hello Shawna , thank you very much for your feedback. As we already explained to your husband, slider windows are designed that way to allow water penetration to a drainage channel, from there it drains towards the outside of the house, however, some of the water can stay in the channel until it dries out completely. Malfunction of the drainage can be considered when the water overflows the channel and leaks towards the inside of the house, which is not your case. The situation you describe is not a warranty matter, but if you see the water overflowing the channel and leaking inside the house, just give us a call and we will send our technician right away. All our windows are energy star rated, CSA certified and tested under different conditions. We can provide you with the test results from our Engineering department and all the specs for your slider window. Please feel free to get hold of our service department should you wish to obtain the above mentioned specs.

Melanie in East Saint Paul
Melanie in East Saint Paul
1 review East Saint Paul, MB
10/10

Window replacement

We had every window in our new home replaced with Ecoline Windows. We were very happy with the final result. Every step was easy, our salesman Alex was great to deal with, and the price was the best of all companies we'd had quotes from. Installation was very quick (8 windows completed in 6 hours!) and they cleaned up after themselves. I'd definitely recommend Ecoline!

Approximate cost of services:
$11,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your positive review Melanie. We're glad you chose to work with Ecoline windows and were left satisfied with your replacement. Please contact us if you have any questions about your new windows. We do offer a referral incentive for recommending our company, so make sure your friends mention you and we'll send you a referral cheque.

Kathy in Fort Mcmurray
Kathy in Fort Mcmurray
1 review St. Albert, AB
10/10

Basement window enlargement

I recently had a basement window enlarged and replaced by Ecoline Windows and Doors. The salesperson, estimator and installers all showed great customer service and knowledge with the installation of the window. The work done was excellent and of the three quotes I had done Ecoline price was by far the best. Everything was cleaned up afterwards and looked great. I would definitely recommend them to anyone in the future.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your positive review Kathy. We're glad you enjoyed replacing your window with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Phoenix in Edmonton
Phoenix in Edmonton
1 review Edmonton, AB
10/10

Full window replacement

We chose to go with ecoline after the salesman came and spent 2 hours doing our quote. He reviewed each window with me, describing room airflow, window layout, openings, and various options and cost factors. All the other companies I requested quotes from neither came to look at the windows nor offered advice on the type of windows. Another factor for us is that this company manufactures their own windows. This removes the scenario of the buyer getting stuck in the middle of a lengthy fight between the manufacturer and the installer pointing fingers at each other when a window installation goes wrong. The installation was booked about 8 weeks from when we ordered (during peak season middle of summer and for a total of 11 windows). I was told that installation would take two days max. When they only got four windows done in the first day I was concerned about them finishing on time however they were super efficient and productive and did finish all windows by 6 PM on the second day. Both installers were friendly and knowledgeable and the work they did was top-notch. All of our rooms were cleaned and vacuumed and there was no junk left outside the house either. All of our old windows were taken away as well.

Approximate cost of services:
$17,000.00
2 of 2 people found this review helpful.
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Company Response

Hello Phoenix. Thank you very much for such an excellent review. We will make sure to forward it to your project manager, installation crew and our office staff. Our goal is to have affordable prices without compromises in quality. Enjoy your new windows and Thank you again

Private User
Private User
Private User reviews Regina, SK
10/10

window installation

I recently have Eco-line Windows installed a window in my kitchen. I am very pleased with the product and the installation. The salesperson is professional. I would recommend using the company for window installation.

Approximate cost of services:
$1,400.00
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Company Response

Thanks for your positive review . We're glad you enjoyed replacing your kitchen window with Ecoline. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners, and take care of supplying and installing the windows and doors. We offer energy efficient vinyl windows, steel and fibreglass doors and patio doors. Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows. Our windows and doors available with triple-pane glass on all our models including slider and hung windows. We offer financing options, and have our own dedicated installers. After the installation we dispose of your old windows and doors. All our windows and doors come with product and installation warranty. Our mission is to improve your home!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard, American Express, E-transfer
MEMBERSHIPS
BBB, Energy Star, NAFS 11, Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.