Finally met Paul for a duct cleaning service appointment (Nov 12th), and it's obvious why he is so in demand. He is truly a first-rate guy and showed up on time and before commencing any work, he took the time to walk through and ask questions for a thorough assessment. Paul helped to identify source of potential cold spots but also inspected the furnace and humidifier. After reviewing our duct panels, to his credit, he suggested that our ducts did not really need a full cleaning at this time even if it was last cleaned 5 years ago (I'm sure many other companies would probably go ahead with the contracted cleaning even if not required). The only thing required this time would be some filter replacements. After spending at least an hour with me (not to mention his travel time), in trouble shooting my system and generally providing me a lesson in HVAC 101, he declined to accept any payment for his time and services (assessment). I was thoroughly impressed with his integrity and consideration, I've already recommended him to a co-worker. Anyways, if you are still sitting on the fence on which duct cleaning company to go with, I would highly recommend that you consider Paul at the top of your list! I have ordered my replacement filters with Paul and will definitely book him for my duct cleaning service in the future. Cheers, Winston (Markham)
- Approximate cost of services:
- $300.00
- Company Response
Winston, I appreciate your kind comments and review. There are some homes I've been to that there really is no need for the ducts to be cleaned, which won't have any effect on the HVAC system as far as efficiency goes. However, as you mentioned, filters definatly need to be looked at, and in most cases, they are to be replaced, not cleaned. I appreciate your referrals, and also have ordered your filters, so you should receive them in about a week or so. Look forward to being of service in a few years, and thanks again, I am truly appreciative of this review, just glad that my knowledge, honesty, and hard work doesn't go un-noticed. Thanks again, talk soon. Paul