Paul was very responsive to my initial enquiry. They were on time and very accomodating. The work Paul and Steve did was excellent. So why a "9" rating? If I am nitpicking, there were two ducts that still had the blue sticker wrap on it after they left. Paul mentioned the smell was eco friendly disinfectant that would disappear in a few hours. It took about two days to fully disappear. I had to open the windows so my wife could sleep. The next morning, I opened all the windows in the house, turned on the furnance fan and left for a few hours to let the house air out. Had I known the smell would have taken a few days to dissipate, I would have made arrangements for my wife to sleep at her parents. Each person has a different tolerance to the smell. I didn't mind it but my wife has a much more sensitive nose. That said, the ducts look very clean and there were some other value add services that Paul provided such as providing and changing the filter on my humidifier. According to Paul my ducts haven't been properly cleaned since the house was built (50 years ago). I will use the Duct Cleaning Specialists again in the future.
- Approximate cost of services:
- $333.00