Eric in Thornhill

Contacted Elite Concrete to see if they would replace the garage floor. From their website, most of their work appeared to be high end high quality stamped concrete. I now know they also do high end / high quality concrete garage pads. Elite had one crew who specialized in removal and setting the concrete forms. Then another crew who specialized with the pour and "leveling". The only complaint I have is that I have to constantly sweep out the leaves, pine needles and other debris because the floor looks so good. Thanks to Elite my garage pad will be good for another 50+ years.

Richard came to clean my fireplace and chimney which I never use but thought it should be cleaned since the previous owners used the wood burning fireplace. I asked him why there were two ash bins (garage and basement) and he explained why this was the case. When in the basement to look at the ash bin, the shiny dryer vent caught his attention. He quickly inspected it and commented on how well it was installed and constructed (I installed it!) I mentioned I would be moving the washer and dryer in the future and he provided good advice on the ducting in its future location. In addition to doing a good job of cleaning the fireplace and chimney, Richard was very knowledgeable and courteous.

Paul was very responsive to my initial enquiry. They were on time and very accomodating. The work Paul and Steve did was excellent. So why a "9" rating? If I am nitpicking, there were two ducts that still had the blue sticker wrap on it after they left. Paul mentioned the smell was eco friendly disinfectant that would disappear in a few hours. It took about two days to fully disappear. I had to open the windows so my wife could sleep. The next morning, I opened all the windows in the house, turned on the furnance fan and left for a few hours to let the house air out. Had I known the smell would have taken a few days to dissipate, I would have made arrangements for my wife to sleep at her parents. Each person has a different tolerance to the smell. I didn't mind it but my wife has a much more sensitive nose. That said, the ducts look very clean and there were some other value add services that Paul provided such as providing and changing the filter on my humidifier. According to Paul my ducts haven't been properly cleaned since the house was built (50 years ago). I will use the Duct Cleaning Specialists again in the future.

To give back to this community, this is my first review/post. We moved to heavily treed lot so I was planning on installing a leaf guard system myself. But after the first heavy rainstorm, I saw that I had to replace the eavestroughs because the water was overflowing. After some research, I contacted NorthShore who also did LED lighting. Darren gave me quotes for both the eavestroughs with leafguard which was a lot less than I expected and for the LED lighting. I ended up purchasing 3x the LED lights that I originally anticipated because I thought it would look better to have the whole perimeter done vs just the front. There was no hard sell on anything and Darren explained the various leaf guard technologies, type of eavestroughs and LED lighting in detail. The quotes were done in a timely manner, NorthShore showed up when they said they would. In the time(s) they could not show up (weather) they called and emailed in advance to let me know. Most importantly, the work they completed for both the troughs and lights is first rate. You can tell they care about their work as the cabling is cut to measure and appropriately and neatly tie wrapped at the transformer. The eavestroughs and leaf guard have been performing well and the LED lights look stunning yet are extremely functional. Lastly, I found the information on North Shore's blog extremely helpful and educational which is one of reasons why I decided to contact them from the outset.