The Floorians

Formerly Maple Carpet Care Ltd
Carpet Installers
Toronto ON M5R 2E2
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Reviews for The Floorians

Average customer rating:
9.7 10 (112 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

New carpet on 2 sets of stairs

I had a great experience with Floorians. They were professional, efficient, honest and provided great care. I didn't have to wait around wondering if they were.goimg to get back to me - the gave me all the info I needed right away. And they followed up. The installer worked really hard and even offered to vacuum the stairs once done, cleaning up the area. I would recommend them!

Approximate cost of services:
$2,000.00
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Company Response

Dear Customer,
Thanks for your trust on Floorians, Floorians always try to provide the products and services beyond our customers expectations. Looking forward for future business. Thanks again,
Team Floorians

Private User
Private User
Private User reviews Old Toronto, ON
10/10

completely satisfied

Hired Floorians for front porch and indoor rugs. I am completely satisfied with the quality of the product and service. will be hiring them again for other projects. thank you Floorians!

Approximate cost of services:
$6,000.00
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Company Response

Hi,
Thanks for your business and trust on Floorians to provide you with outdoor carpet and custom sizes area rugs. services. We always try our best to provide the best products and installation services.
Thanks again,
Team Floorians

Nick C
Nick C
1 review East York, ON
10/10

Basement Carpeting

I am very impressed by MIrza and his team. They provided incredible service and quality!

Approximate cost of services:
$6,000.00
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Company Response

Hi Nick,
Thanks for your feedback. Floorians always do the best for our customers. Thanks again
Mirza

J P Harris
J P Harris
1 review Richmond Hill, ON
10/10

Stair Runner Installed

Excellent service! So polite and helpful. Went out of their way to help us choose the perfect runner.
Would definately recommend them. Left my
Place looking so good and cleaned up afterwards. Work was promptly done and completed. Couldnt be happier!

Approximate cost of services:
$3,500.00
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Company Response

Hi James,
Good after noon,
Thanks for your feedback. The Floorians always provide the best product and services beyond our customers expectations. In the future, whenever you need any other floor related services and bedroom or basement carpet installation services, The Floorians will be at your door to help you out.
Regards,
Haneef

Mark
Mark
1 review Old Toronto, ON
10/10

Stair Runner Installation

Amazing service installing a stair runner in my house. Prompt, professional, and the company was very accommodating to our schedule.

Approximate cost of services:
$2,300.00
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Company Response

Hi Mark,
Thanks for your business. The Floorians always try to provide the best product and services to our customers. Enjoy The Floorians life time warranty on our product and services we provided you. Thanks again.

Private User
Private User
Private User reviews Toronto, ON
2/10

Installer left pee on my toilet seat and broke the latch on my window

DO NOT GET YOUR CARPET INSTALLED BY THIS COMPANY! THEY ARE UNPROFESSIONAL AND DAMAGE YOUR PROPERTY; THEN THEY DISAPPEAR!

Looks like they've changed their company name to The Floorians, but they used to be called Maple Carpet Care. Haneef was the person who handled the installation of my carpet. The installation happened in an apartment building in downtown Toronto and I actually dealt directly with the owner of the company. The owner was very friendly over the phone and agreed to come on short notice (a couple days - he insisted I include in the review that he was installing the carpet on super short notice) to remove old carpeting and install new carpeting. Over the phone, he asked me if they could use my personal vacuum to clean the floor (after the old carpeting was removed but before the new carpeting was put down) because "our vacuum cleaner is heavy and it is difficult to carry it up to an apartment." I informed him that we had elevators, but he insisted that he use mine. Cleaning the gunk out of my vacuum after the installation was gross, and now that I think about it, it was pretty unprofessional for them not to bring their own vacuum. During installation, I was at home, but was working on my laptop. The owner basically held me hostage in conversation during the entire time the installer was installing the carpeting. He sat down at my dining table and chatted to me the entire time; it was very annoying. Over the phone, he said he would come along to "supervise the installation himself". He did zero supervising, except for when there was a loud bang in the room the carpet was being installed in. Then, the owner went in and asked if everything was okay, and the installer said everything was fine. The installer asked to use my washroom after the installation was over, I was kind of confused because the installation took around 30 minutes, but I agreed to let him use my washroom. After they left, I noticed he had peed on my toilet seat and failed to wipe it off, it was disgusting! Furthermore, after they left, I realized they had damaged my window (which was what the loud bang noise was)! I promptly sent a text message to the owner informing him that the installer had damaged my window, along with a photo of the damage. He never texted me back and evaded all of my calls about the damage despite me leaving repeated voicemails.

Approximate cost of services:
$743.00
1 of 1 people found this review helpful.
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Company Response

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Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet runner

Removed my old carpet runner and Installed an new one.
Done on time and on budget. Less than 2 weeks from the time I called to the runner being installed.
Highly recommend
Clean service, easy contractor to work with.

Approximate cost of services:
$1,850.00
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Company Response

Hi,
Thanks for your business and trust on our company to provide you the best product and services. Looking forward for further business relationship.
Thanks again,
Team Floorians

Chris
Chris
1 review Toronto, ON
8/10

Stair runner and matching hallway piece

Great to work with. Flexible with their install, punctual and left the job site clean. Definitely great at their work.

Approximate cost of services:
$2,500.00
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Company Response

Hello Chris,
Thanks for your business and feed back. Looking forward for further business relations.
Thanks,
Mirza

Anjali
Anjali
1 review Toronto, ON
10/10

Carpet on Stairs

Merzat and Haszar ensured my needs were met. The French cut on the stair risers made the carpet look more customized. I am very happy with the end result. Have already received many compliments.

Approximate cost of services:
$3,050.00
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Company Response

Hello, Anjali
Thanks for your kind feedback and trust on us. We always try provide the best products and carpet installation services to our all customers at an reasonable prices. Thanks again for your business.
The Best Regards,
Mirza

Carmela
Carmela
2 reviews Toronto, ON
10/10

Carpet Stair Runner

My husband and I were extremely happy with the end result of the work done by Haneef and his team. He was very patient and helpful in helping us with selecting the right colour/style. The work was professional, clean and very efficient. we would highly recommend this company for anyone looking for carpeting.

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Carmela,
Thanks for your business. We always try to serve our customers, the best we can do. Enjoy your new carpet Runner.
thanks again,
Haneef

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floorians

The Floorians one of the most trusted carpet company in Toronto to service all across the GTA for residential and commercial carpet, Office and restaurant carpet replacement and flooring services including carpet replacement, new carpet installation, staircase carpeting and outdoor indoor stair runners in Toronto. (Carpet & Flooring Specialists).
Specialize in home and office carpet installation, we have a large variety of carpet selection for home and office carpeting. Our carpet installers are fully knowledgeable and have a full command on workmanship. custom stair carpet runners, carpet runner for stairs, stair runners, hallway and landings. Our highly qualified professionals help to create and developing the new stair runner ideas while visiting your home. We carries large selection of residential and commercial carpets for home and offices, carpet runners such as berber carpet, wool carpet, natural sisal, sea grass carpet, for stair runners at our mobile store. We sell and install indoor and outdoor carpet runners for stairs, Landing, hallway and front porch. We sell and install residential and commercial office carpets for hotels, motels, offices and restaurants. Office carpet and carpet tiles installation services, Condo corridor carpet installation. The best carpet installers across the GTA, We are specialized in stairs refinishing and sanding and re-polishing and fixing broken stairs and stair railings. We rebuild new staircase and hallway railing. Modern, natural wool, sisal, sea grass, Berber, solid colour, grey, red, black, beige, multi colours, patterned, striped, cheetah, leopard, zebra, print, Persian and oriental designs carpet runners for staircase, hallway and landing area. Ready made and custom size stair runners and area rugs.

We proud to be offer top notch selection of stair carpet runners, home carpet and hardwood flooring. Read what our customers say about product and service the best stair runners company in Toronto, Maple Carpet Care is known for setting very high standards in stair runners, carpet and flooring installation sales and services, custom stair runners, hallway and landing carpet with matching area rugs and indoor/outdoor carpet runners and mats, wall to wall carpeting, Hardwood and laminate flooring and area rugs across the greater Toronto area. We have thousands of satisfied customers over the years based on our professional carpeting and flooring service and experienced staff. Our technicians are trained to the highest industry standards. Please feel free to go through our testimonial section and ask us any question.
We Sell and Install wall to wall wool Berber carpet, stair runners, natural sisal and sea grass carpet, customize runners for your staircase, and matching area rugs. We also sell hand knotted Wool area rugs. With us you will find the quality product and service for your domestic and industrial floor covering needs.

CATEGORIES
Carpet Installers and Carpet & Rug Retailers
PRODUCTS
Stair runners, Berber carpet, Wool and natural sisal and sea grass carpet, Stair runners carpet, Staircase Carpeting, Stairs Ideas Staircase Carpet Natural Carpet Runner for Stairs, Persian carpet, rugs and runners. Red carpet runners, Black Carpet, Indoor carpet, Basement Carpet, Outdoor carpet, Carpet Installers, Carpet Installation, Carpet stores in Toronto Wool Stair Runner, Wool Broadloom, Sisal Natural Carpet, Sisal Stair Runner Sea grass Carpet, Berber Carpet installation, Oriental Rugs, Oriental Runners for stairs and hallway, Contemporary rugs and Runners, Modern Runners, Custom Design Rugs and Runners for Staircase and Hallway, Red Carpet Runner, Plush Broadloom, Residential Carpet, Industrial Carpet, Commercial Carpet, Low Pile Carpet, High Pile Carpet, Geometric Carpet, Striped Rugs and Runners Carpet Wide Binding Tape Laminate Flooring Hardwood Flooring Engineered Flooring Vinyl Flooring Stairs staircase treads
SERVICES
Stair runners for staircase, hallway and landings, Stair runners installation Toronto Services, Stairs re-finishing, stairs re-building, Carpet Installation, Berber carpet for basement carpet flooring installation, flooring installation, stair runner installation ,carpet re-stretching, carpet edge binding service, carpet surging, Wide cotton edge binding Services, Laminate floor installation Hardwood floor installation Engineered flooring installation vinyl flooring sales and installation carpet installers, Floor installers, Stair runner installers Stair re-finishing, stairs rebuilding and refinishing,
BRANDS
Berber carpet, Stair runners, Shaw, Cortenear carpet, The Best, Beaulieu, Godfrey hirst, Stanton Carpet, Shaw, Mohawk, Dixie Home, Kane, Royal Dutch, Prestige Mills Carpet, Couristan, Cotton Tape, Stain Master, Kraus, Masland, Persian, Oriental, Classic, Victorian, Tuftex, Karastan,Shaw tuftex, Mohawk, Wool Carpet, Sea grass, Sisal, Jute,
STYLES
Berber, Modern, classic design, Urban, Transitional, Traditional, Oriental, Persian, Victorian, Floral, Custom size, Contemporary, Natural, Solid, plain, Animal print, Geometric, Striped, diamond, Patterned, Zigglar, Chobi, Bukhara, Kazak, Berber, Plush, Sisal, Basket weave, Herringbone, Chevron, Ovel, Hollywood, cheetah, zebra, sea grass, custom design, Floating, Moroccan,
SPECIALITIES
Home, office and restaurant carpeting, Custom size stair runners for staircase, indoor and outdoor carpet, Hallway & landings designer carpet runners, custom stair runner,hallway and landing carpet runners, stair runners, Customize runners for staircase and Hallway, Natural wool, sisal carpet runner for staircase and hallway, matching area Rugs, Residential Carpet installation, Industrial and commercial carpet Installation, Carpet repairs and restoration. Basement carpeting and flooring. Carpet tiles, office carpeting, Carpet flooring services,
WEBSITE
https://www.floorians.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
9
RETURN POLICY
100% Satisfaction Gauranteed
PAYMENT METHOD
Invoice, Cash, Check, E-Transfer, Visa, Master Card, Paypal
LICENSES
WSIB - WHMIS - INSURED AND BONDED
MEMBERSHIPS
Humanity First (Member of Charity Organization)
LIABILITY INSURANCE
Yes
DIPLOMAS
MBA - CRI (Carpet and Rug Institute Certification)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
NO LIMITS
BONDED
Yes
PROJECT RATE
FLEXIBLE
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Available on Request
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