M&R Roofing

Roofing
Toronto ON M8Z 3A8
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HomeStars  >  Roofing in Toronto  >  M&R Roofing  >  Roof replacement
Kathryn from Old Toronto
Kathryn from Old Toronto
1 review Old Toronto, ON
10/10

Roof replacement

We have done 4 major renos & have worked with many trades and contractors. So we're pretty "streetwise" and sceptical. Initially ALL promise excellent work, a reasonable schedule and price. Usually some small issue comes up on a job. Unfortunately this is when a contractor's promises don't always measure up. Believe me -- we know! However, it is not an exaggeration to say that Maciej and his team have provided excellent service. The estimate was detailed and accurate. There were no extra costs. We live in the west end of the city; little space exists between houses. M+R were extremely diligent about keeping debris from surrounding neighbors. The work was finished on schedule. The team were polite and professional. And did WE have any issues -- sure. There was a very small piece of eavestrough missing when the guys were done. (We actually went on the roof after -- my husband is fanatical!) Maciej ensured the issue was corrected immediately and once on site he had the team reclean all the troughs more thoroughly. They spent an extra day on site. My husband and I hadn't even seen any problems with the troughs. Their cost was substantially less than other quotes. We were prepared for some "hiccups". But M+R were awesome -- start to finish. No hesitation recommending them. Nice guys.

Approximate cost of services:
$7,000.00
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Company Response

Kathryn, thank you for an honest Homestars review by a seasoned client like yourself. I always reassure clients that small issues or concerns such as the very small piece of eavestroughing you mentioned above, at times do emerge through human error but, never through intention at M&R Roofing. Further, issues never evolve into problems because they are addressed immediately as per your review. Thank you for your business and mention of all aspects of our roofing services - estimate, price, construction and issue management.