I had issues with water seeping into my finished basement floor and called several waterproofing companies to inspect and provide estimates for possible repair. I liked that Umbrella Waterproofing followed up immediately when I first called about an appointment. I liked that Vlad, co-owner, called to advise when to expect him. Vlad assessed the situation and quickly went to work showing what may have caused the problem. He only charged me for the use of a camera to go through the pipes. I expected to be told they would have to make some major repairs. Instead he told me that the problem was minor and made simple suggestions for fixing the problem. I found him to be quite thorough. For example, as he made his investigation, he would tell me in passing that he was going to check the moisture level in the basement after he finished his investigation. We went outside the house, found the problem, and told me what needed to be done. I thought that was the end and I had forgotten about the moisture check but he did not.
Vlad cleaned up any mess made. More importantly, he volunteered to fix a small problem at no additional charge when he happened to be in my area again. His assistant, Vedania, followed up with me to ensure that the minor work would be completed and they did it so professionally as if it was a major job. Umbrella was the first company to check my basement. I cancelled all the other waterproofing companies I had made appointments with. I am not going anywhere else should a need arise again. I recommend Umbrella Waterproofing not only for their know-how and professionalism but also for going above and beyond the work required.
- Approximate cost of services:
- $150.00