Magic

We purchased the window wall in 2021 but, as it was on the upper floor of our house, we had to wait till we did our deck to be able to open the doors. We finally did our deck this year and were able to open and use the window wall!! OMG it is fantastic!! Initially it was a bit stiff and so we called Customer Service (great service was provide on the phone) and they sent a technician over within a few days. Milap was great! He was very knowledgeable on the product, "greased" it up to have it running smoothly and even showed us some tips and trick for opening and closing the window wall and the screens!! I love it and it just adds the finishing touch to our deck!! Very classy and chic. It was the icing on the cake...my husband and I are very satisfied and now wondering how we can get this same window wall when we retire and move back to the Caribbean!!

Magic you guys need to provide product and services in the Caribbean!

Thank you... great product and service!

We recently had our wall windows serviced by Magic Windows and the work was performed efficiently and tidy. Thank you!

Very helpful, identified the problem quickly and did the work within 30 mins! Fixed all windows installed.

We have an old home and a wall of windows where the floor had a definite dip of almost 2 inches. Tommy Alarcon and Gurinder did an amazing job of correcting for the discrepancy and the windows look amazing. Would highlly recommend both the product and the installers.

I had a window wall installed in 2019 and the rubber gasket at the entry door had become unglued. I called in for a repair team and they were able to come within a couple of days. The technician was pleasant, identified the issue and repaired it immediately. Great stuff!

Quality product, good customer service. Had a service request for a minor fix, it was handled quickly and efficiently. Highly recommend Magic.

The serviceman arrived early, explained the issue with the patio door and had it fixed quickly.

i used Magic windows to replace my kitchen door and i have not regretted it they they products are very good and so is the service i will recommend magic windows to anyone,

We have been needing new windows for some time and I had heard many ads for Magic windows. Met them at a show and decided this product was worth the time. We had them installed in February and immediately noticed that it helped with temperature regulation in the house and substantially reduced the noise from outside. We needed something looked at recently and they came right away and solved the problem quickly. Great business.

While our project manager was lovely and very reasonable, we faced significant challenges come installation time. Although the installation team was pleasant, the installation manager was rude, condescending, and made it evident that Magic does not value customer service as much as it proclaims. The install manager compared the window installation process to Rogers (notorious for poor service). Here's hoping we do not need to avail of the warranty because Im unsure how that will go!

The windows, which we've had for about a month now, are satisfactory but nothing special. However, we will not be returning to Magic for the remainder of our windows nor will we be referring you to family and friends. As their installation manager indicated, we were a "small job" and it seems Magic values its customers based on their spending so our business and any subsequent referrals won't be missed.