- Approximate cost of services:
- $300.00
- Company Response
Thanks Rob, glad to have been able to help you with your hot water issue. it was great to meet you and your family.
Mark Mckenna
Thanks Rob, glad to have been able to help you with your hot water issue. it was great to meet you and your family.
Mark Mckenna
A Mckenna Plumbing Ltd is sorry to hear that you were unhappy with our service. We are local to Oakville and service 17 homes on the customers street. When the homeowner called to request a service report he was told over the phone the cost for the service report and inspection. He at that time asked if we would lower the cost, We declined as this is a standard fee. The fee was $109 pls tax not $180. At that point he requested us to proceed. When speaking to the customer he advised us his carpenter had installed the pump two weeks before. Upon inspection we found his pump was install backwards and the 2nd Hot water tank was turned off. We turn on the tank and there was hot water again This was our only comment other than possible wiring issues that would have to be looked at by a licensed electrical contractor. On request we provided a quote for removal of the pump and a price for installation of a new pump. The customer was informed that the inspection fee would be credited towards the repair if he wanted to proceed. The customer thanked us for our service and commented that he would be using our service in the future.
Laundry Sink and Washing Machine Plumbing and Drain Issues
Thanks Amy for your kind words
Leaking Laundry Room Valves + Leaking Water Heater
Thanks Stefan
Thanks Anne-Marie for your kind words.
Thanks Craig for your support of our business and for trying to support small family business when you can.
Mark Mckenna
Thanks for the review. Your review helps us to grow as a small family business
Replace fill valve and red flapper in toilet
Thanks jeff
Thanks Frank
Thanks for the kind words. We have enjoyed working for yourself and Silvio and appreciate customers that recognize workmanship and go out of there way to let others know. Thank you so much. Look forward to working with you in the future.
Mark Mckenna