Convertible Heating And Air Conditioning

Professionally explained the hardware and installation process. Quoted proposal was delivered and installed on time.

They know the economics and helped me make the best decision for my budget and needs.

My 17 year old central air unit stopped working on Saturday of the long weekend. I called Convertible and within an hour Micheal. returned my call. After answering a few questions, Michael gave me rough estimate of the cost and the process. On Sunday, he was over and provide a written quote and on Tuesday my unit was installed. Amazing service for any day of the week but particularly on a long weekend. The service was great and the price was reasonable. I would highly recommend them.

This is the third air conditioner that myself or a family member have purchased from Chris at Convertible. First one was for a rental property,
next my son purchased one for his house and now my Goodman air conditioner (37 years old) quit during the current heat wave. Spoke to Chris on Friday, and he had the new unit installed on Tuesday after a long weekend. Very happy with the service. The two installers were friendly and completed the installation without any issues. Cleaned up after themselves.

In 2016, after a lot of research/quotes we chose Convertible Air to replace our furnace. We were 100% happy with Chris, the Convertible Air installers, and furnace.

And a few days ago our air conditioner died. So, first thing I did was contact Chris, who was immediately available (even on a long weekend), and he patiently answered my questions and concerns.

He gave me a great low-down of the different ACs they offer (cheapest to most expensive, what would be best for our needs) I ultimately went with the Armstrong make (sister of Lennox). In my own internet research, and also talking with others who had additional questions/concerns, Chris convinced me that the Armstrongalthough the less-expensive model, was the better choice than spending a bit more for Lennox (typically you think more $$$, better name brand recognition is. Better. But not always).

The install today went smoothly. The two reps were timely, efficient, polite, and did a great job. Clean up was perfect. And my gosh, compared to our old clunker, our new AC is so quiet.

Thank you Chris. I 100% recommend Convertible Air for any HVAC needs. They are family-owned and run, and I can tell they take great pride and satisfaction in what they do.

Cheers.

Replaced Noritz water heater with a Rinnai. The team at the office and those that came to install were incredible - will recommend them to anyone looking for great service and pricing!

My air conditioner wasn't working. I called Convertible and they showed up within few hours and fixed the issue the next day.

I used Convertible Air 5 years ago to replace a furnace. Furnace worked amazing. I moved and the new home had no A/C. Called Convertible Air and was given a Quote by Michael who was very professional and new exactly what I required.
The next day the installer Ali and Marta came on time and completed the job and went an extra mile to explain to me the type of new furnace my house came with " worked with water" and how to shut it off in the summer and oven it in the winter. Also Ali explained to me how to use the new thermostat. They are a great team and I would recommend Convertible Air to anyone needing a furnace or Air Conditioning Unit.

Two nice guys. Arrived on time, professional, explained everything, installation went well. All areas left clean.
Would certainly recommend them.
Good work guys.thankyou!

Called to replace hot water tank with a tankless hot water heater, promptly sales visited job site and gave price and unit was replaced within a week to suit our schedule.
The installation team knew what was needed and have done a satisfactory completed the job, very professional and courteous attitude.

I chose Convertible Heating and Air Conditioning after doing extensive research and shopping around with other companies. I ended up taking advantage of the Heat Pump rebate and then 6 months later, replacing my 25 year old furnace.

*Heat Pump 5/5*

Mike provided an informative quote and the price was very competitive with other companies.

The installation was punctual and completed in a relatively timely manner, despite only having 1 person doing the installation, but was told 2 installers were attending. I forgot who the installer was, but he was courteous and cleaned up all the mess prior to leaving. He also walked us through the operational aspect of the Heat Pump.

*Furnace 4/5*

Our furnace went down, so I contacted Convertible Heating and Air Conditioning regarding a replacement. Mike previously provided us a quote 6 months prior, therefore when they amended the new price, there was a $100 increase which was reasonable.

The installers, Kemar and his associate, were very courteous and cleaned up all the mess prior to leaving. The installation itself was 5/5.

Unfortunately I had to knock it down 1 because there was a miscommunication regarding the installation.

I was initially told there was a good chance the furnace was to be installed on a Friday, but unfortunately the person to line the chimney wasnt available until Monday. When Monday rolled by, Kemar and his associate came to install the furnace without issue, however, the person to line the chimney did not show up.

Kemar and his associate ended up lining the chimney, so we were confused as the other company was not required to line the chimney, therefore there was a chance the furnace couldve been installed earlier. I called Mike who apologized, as it was an error on their end by using another company to line the chimney.

*Overall*

All in all, I would recommend Convertible Heating and Air Conditioning and would rate them a 4.5/5.