Convertible Heating And Air Conditioning

I recently purchased a new AC from Convertible Heating and Air Conditioning (install date: July 13th, 2024). Overall, I am very satisfied with the purchase and the installation. The overall experience is hassle free and seamless. I spoke to Antoinette originally who referred me to Chris. Chris helped me to decide on an appropriate AC unit. Ali was very professional on install day. His work is excellent. He left our place looking exactly as it was before except we had a brand-new AC :) Thanks Antoinette, Chris, and Ali for a wonderful experience. I don't have to worry about the AC for a long while now. Thank you.

Communication: 10/10
Install: 10/10

Professional installation. Completed in 1 day.
They did really nice job and also cleaned the area after installation.
I am really happy with the service and people who came to install the heat pump were polite.

Our old AC gave up functioning on a hot summer day. We called Convertible and were very pleased with Sam, who answered our questions thoroughly and then put us in touch with their sales representative. Chris visited us, explained the options available and helped us decide on the best choice for our situation. We had the team at our house the following morning. Darryl and his teammate were very professional and efficient. They did an impeccable job installing our new AC, furnace, and humidifier. They also removed the old equipment and left our house clean and comfortable.
Everything was seamless from start to finish, and we were delighted with the entire process and the result. Thank you, Sam, Chris, and Darryl, for making this an enjoyable experience.
This was our second time dealing with Convertible. They also replaced our water tank last year and did a great job with it.
We wholeheartedly recommend Convertible to our family, friends, and anyone who needs these services.

Excellent service . Quick installation by professional technician. 100 percent satisfaction for sevice . Highly recommended.

Observing Kamil and his partner efficiently install my new tankless water heater was a pleasure. Their proficiency was evident as they seamlessly tackled any challenges that arose during the installation. Prior to starting the work, they took care to protect the floors, and upon completing the installation, they left my place clean and tidy. I am thoroughly satisfied with the installation done by CONVERTIBLE Team and highly recommend their services!

Old A/C packed it in. Chris came and gave an excellent quote with multiple options. Crew came quickly and provided professional work. Would recommend Convertible.

I am very happy with the service provided. They did the job professionally well and kept the work area very clean. Finished the work on time. AC is working perfectly good.

IN SPITE OF STORMY DAYS RAINING FOR THAT MATTER.. DUE TO REMNANTS OF HURRICANE BERYL AFFECTING SOUTHERN ONTARIO INSTALLER DREW AND DAN ARE SO PATIENT INSTALLING JUST SO LUCKY THAT RAIN STOPS WHILE INSTALLING OUTSIDE THE CONDENSER.. THERE SO NICE WARM PEOPLE THANKS TO CONVERTIBLE .. RAIN OR SHINE... absolutely recommendable company...

The installers we polite and professional. I work from home and the noise level was low enough that I was not impacted. They installed the new furnace and heat pump in one day! Less than the 2 days anticipated.

They came with carpet runners to protect the floors in the house and when they left, they cleaned up the mess.

I was set to use another company I liked but wanted to just check around before committing. Convertible answered my questions (many) clearly and I was impressed enough to schedule a sales person to visit. What sold me was their long history and great after installation service arrangements.

The job was done well and in one day.

The only improvement I would make is to receive an email or text on the day before confirming that they are coming the next day.

Thank you Convertible Air