Grand Alarms

Alarm Systems
Vaughan ON L4K 0B3
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82%

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Reviews by rating (past 12 months)

Reviews for Grand Alarms

Average customer rating:
9.3 10 (1287 reviews)

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Home owner
Home owner
1 review Fergus, ON
10/10

Great service

We had a technician come out to change our sensor batteries and install a new device on another door. He was very nice and efficient.

Approximate cost of services:
$65.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Home security services

Excellent customer service, have this system for more than 10 years and upgraded to digital system. Really satisfied!!!!!

Approximate cost of services:
$40.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Tech support on security alarm

I called tech support this morning about a hardware which needed to be upgraded. The staff I spoke to was very pleasant and explained everything to me in details. Gave me options to choose from. Booked my appointment quickly and very helpful!

Approximate cost of services:
$229.00
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Private User
Private User
Private User reviews Nobleton, ON
10/10

Grand Alarms

Great service throughput our 7 years of interaction with them. They have installed and monitored our system.

Approximate cost of services:
$1,000.00
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Sandra in Toronto
Sandra in Toronto
0 reviews Brampton, ON
0/10

Alarm Service

Every year this company sends me a bill. My contract has been cancelled since 2017 and I paid all the outstanding balances up to 2019 to the amount of $508.50 and $344.65 for 2018. My line has been disconnected since 2017. Even though I have called to inform them to cancel my line as a result of the major renovation in my home, this company still finds a way to intimidate me to pay them money. Their agents are sloppy and they do not know how to do proper documentation when a customer asks for cancellation. Buyer beware! Who sends a bill for a home that they didnt monitor and cannot prove that they are monitoring it when theres no line connection? They find a way to squeeze money out of me when they know they didnt provide any services. I have all my receipts that they sent to me up to 2019 July. So, BEWARE OF THIS COMPANY!!!!

Approximate cost of services:
$853.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

very good

Efficient . My husband and I are please .will use again .They were prompt and replay knew their stuff .

Approximate cost of services:
$700.00
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Jacob in Toronto
Jacob in Toronto
2 reviews Richmond Hill, ON
0/10

New Build: Contracted to install low voltage + add-ons

This company is HORRIBLE. We took occupancy of our home in August 2021. The builder (The Conservatory Group) contracted out the Low voltage wiring and central vac system to Grand Alarms. We spent hours going over the layout of the home with the salesperson Mary and chose the exact location for tel/ethernet, co-ax and add-ons: cat6 wiring, conduit above the fireplace for the TV and cat5e wiring for security cameras.

25% of the outlets were where we specified, and NONE of our add-one were complete.

To top it off this company has never responded/spoken with me directly. I have engaged BBB to facilitate a resolution. Rather than actually come and install what they bunged up, they have offered to refund my deposit. This was 8 months ago…

Stay Away from Grand Alarms!

Approximate cost of services:
$1,500.00
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James
James
0 reviews Toronto, ON
1/10

Install Nightmare

I used Grand Alarms a while ago as my new home builder required me to use them as part of the electrical/data wiring install so the alarm was thrown in as part of the electrical package. When connecting the home phone line to their alarm box their installer did not bring any phone jack connectors so he cut into my existing phone cable from the modem, spliced it with tape back to his alarm box, so now I have this spliced main phone cable taped wire circuit from my modem to the alarm box and to my phone.

Approximate cost of services:
$500.00
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Peekay1955
Peekay1955
0 reviews East Gwillimbury, ON
10/10

Upgrading of our security cameras

Very satisfied with the service. Reasonable price. Tech.support team response so quick. I like alarm com app. It is very convenient and user friendly. I can arm stay or away by using my mobile phone and can get notifications over the phone anywhere.

Approximate cost of services:
$600.00
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Mark
Mark
13 reviews Toronto, ON
10/10

Alarm Systems

I have never felt this comfortable and safe in my home. I have built a trusting relationship with Grand Alarms and I appreciate them going the extra mile to make me feel confident in using their system. Any questions I had or issues that they were take care immediately. Two thumbs up for Grand Alarms!!!

Approximate cost of services:
$4,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Grand Alarms

Grand Alarms Ltd., a recognized Canadian company conveniently situated within the Greater?Toronto?Area, has built its reputation within the security industry by providing customers with the latest cutting?edge home electronics, whole?home security and information?networking that is designed to fit the modern lifestyle. Since the company’s establishment over a decade ago, Grand Alarms has been the trusted security company of choice to provide first?class security and home automation to customers across Canada.

Certified and active members of both the Home Builder’s Association and the Canadian Security Association, Grand Alarms offers proven solutions designed to equip each home with the amenities and the flexibility that best meet the needs of our customers. By offering industry?leading Smart?Home networking solutions, multi?room Audio Video Distribution, technologically advanced IP Alarm Monitoring components, and state?of?the?art Central Vacuums, home Surveillance components and Garage Door Openers, Grand Alarms has established a long list of dedicated customers who are benefiting from our elite services through?out their home.

Grand Alarms prides itself on providing each customer with an alarm system that is ready for the unexpected by centralizing and routing security to every corner of the home, blanketing it in protection and giving you piece of mind knowing that your family and possessions are secure. With Grand Alarms, every installation is performed by our highly trained technicians ensuring that the set?up and operation of your alarm system is entrusted only to those who can be trusted.

We are dedicated to maintaining a high level of effective and professional customer service in a number of languages that will best suit individual needs. With our cost effective plans and service, and a completely free full lifetime warranty, Grand Alarms continues to be the no. 1 Canadian choice for new homes, residences and businesses of all size.

Grand Alarms Ltd – Home Security solutions that bring comfort to your home and safety to your life.

CATEGORIES
Alarm Systems, Home Automation, Home Theater, and Vacuum Sales & Service
PRODUCTS
Home Alarm Products, Home Alarm System Products, Alarm Monitoring, 24/7 Monitoring, Smart Home Monitoring, Smart Home Security
SERVICES
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BRANDS
DSC, DSC Security, DSC alarm systems, DSC alarms, DSC home alarms
STYLES
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SPECIALITIES
Home Alarm Systems, Smart Home Alarm Systems
WEBSITE
http://www.grandalarms.com
YEAR ESTABLISHED
1999
MEMBERSHIPS
CANASA ( Canadian Security Association ) BILD ( Building industry and Land Development ) CFIB ( Ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.