Grand Alarms

Grand Alarms was really accommodating when it came time to sign a contract. It was supposed to be satisfaction guaranteed. But when I wasn't satisfied with the service, the owner of the company gave me an argument then stopped returning my calls. And the money kept flowing out of my bank account. Their installers placed a motion detector in a way that wouldn't detect motion where somebody would break in. Their monitoring station claimed they couldn't make out the zone of an alarm, and the company neglected to tell me that their calls to the police would would be considered "unverified" alarms; translation: the police don't immediately show up. This company should have been more upfront and professional with me.