Thay had fix the issue that nobody could fix for 5 years!
- Approximate cost of services:
- $100.00
- Company Response
Thank you Igor.
Thay had fix the issue that nobody could fix for 5 years!
Thank you Igor.
Great service, follow-up and completed work…
Thank you so much for your review!
We are thrilled to hear that you were pleased with our service, follow-up, and the completed work. Your positive feedback truly means a lot to us.
It was our pleasure to assist with the cleaning and maintenance of your copper accents, the repair of your flat roof, and the installation of your new skylight. We're glad we could fix the eaves-trough damage and provide new Certenteed Grand Manour Shingles for your pool cabana. Ensuring your satisfaction is our top priority, and we are delighted that we could meet your expectations.
If you have any further needs or questions in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our services.
Best regards,
Royal Roofing
Thank you for your kind words and positive feedback! We're delighted to hear that you are satisfied with the roof and siding replacement, as well as the proper flashing for your dormer. Simon and the team strive to maintain honesty and professionalism in all our projects, and it's wonderful to know that our efforts met your expectations.
We truly appreciate your recognition of our hard work and dedication. Your satisfaction is our top priority, and it was a pleasure working with you.
Best regards,
The Royal Roofing Team
Hi Alex,
Thank you for your review. I'd like to address some points you mentioned to provide a clearer picture.
Firstly, our estimator, whom you referred to as a salesperson, has over 15 years of roofing experience. He is well-versed in roofing issues and capable of performing on-the-spot repairs when necessary. It's a bit unfair to assume he lacks roofing knowledge based on his current role.
Regarding your warranty concerns, it's important to note that, like any standard warranty in the market, our labor warranty does not cover animal damage or acts of God. Despite this, we have visited multiple times to fix squirrel damage at no extra charge, even though these repairs were not covered under our labor or manufacturer warranty.
When you reported the leak/bubbling ceiling(please upload it as well), we inspected the attic thoroughly and found no signs of moisture or leaks. You mentioned hiring another roofer with 25 years of experience, but this individual did not have WSIB and Liability insurance. We had agreed to review his findings and either compensate him for the repair or address the issue ourselves if a problem with the roof was found.
The recurring issue seems to be the squirrels. Unless animal control is engaged to relocate them, they will continue to return and cause further damage to your property, including the doors, soffit, and roof.
We are committed to providing the best service possible and hope this clarifies the situation.
Best regards,
Royal Roofing
Nick
Professional, courteous, and "above and beyond" service
Thank you Ron. Really appreciate for your review. I was pleasure to work with you.
Very professional and trustworthy
Appreciate your feedback, Kevin! It was a pleasure working on your project.
Best regards,
Royal Roofing
Complete Roof removal and installation
Thank you Mike
It was real pleasure to work on your project.
Can't wait to start on your eavs job next year.
Thank you Dennis.
Royal Roofing
Roof shingles replacement and after service
Hi Phil, Thank you so much for your review. We really appreciate it.
FLAT ROOF - PREVENTATIVE MAINTENANCE - COMMERCIAL BUILDING
Thank you Lea, for such a great review. It's been please to work with you.