Empire Communities

We moved in to our newly build house by Empire Communities in September 2011. There are so many problems in the house I could not believe. There was a crack in the basement wall and we had a leak. Empire did fix the problem. The wall in the kitchen was not straight so the fridge door could not open properly. Empire did fix it. The paint in the bathroom started to peel off after two months. Empire did not fix it because they don't fix paint issues. We are currently having a huge leak in the corner on the wall every time it rains, the paint is peeling off and there is a large stain on the wall. We have complained to empire since December 2011 and now its End of March 2012 and nothing has been done. The empire staff keeps saying someone will come by to fix the leak and so far nothing has been done. The garage door opener is not working and people came to fix it but it still does not work. The quality of workmanship is so poor, the brick on the back of the house was done in a sloppy way with too much mortar. When we complained about the brick, empire said its the kind of brick we chose. But we told them that the brick on the front of the house looks nicely done without any excess mortar. There was no response. We upgraded to hardwood stairs, the quality of workmanship is so poor, the stairs are not straight, the staining is not even, there are varnish leak stains on the wood. There is one railing missing on the front porch of the house and empire refuses to install it. So we have one side of the porch with railing and other side is empty, which looks incomplete. The insulation on the house is poor, one room in the house that is above the garage gets very cold in the winter. The staff in the office is rude and don't want to help. I would not buy with Empire again. I would advise those who are considering buying from empire, do your research and don't listen to empire sales people because they are not honest.