Imran saved us ten years ago when he came to repair the gas fireplace in our new condo, which was in deplorable shape, right around New Year. He impressed us as the consummate gas technician. On time, courteous, knowledgeable, he educated us about our fireplace. He explained what he was going to do in order to find the problem. He proceeded step by step, showing what he was doing and what he would do if that did not work. He fixed a few things that were defective or about to get there. Our place was fixed during holidays and we were able to spend New Year with a perfectly functioning fireplace. Since then, every year, we ask Imran to service our fireplace. He is the same perfect technician, but we discovered a deeply human being hidden behind his professional skills. He has become a friend and we are almost looking forward his annual service call to talk about our families. If you are in need of a great professional gas fireplace expert, a service man who is not going to take advantage of you, he is the man. I recommend him 100%.