Premier Comfort Heating & Cooling

Heating & Air Conditioning
Ottawa ON K1C 1B2
Write a Review
Write a Review

Recommended Professionals

98%(404 reviews)
99%(38 reviews)
98%(404 reviews)
99%(38 reviews)
HomeStars
Heating & Air Conditioning
Premier Comfort Heating & Cooling
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

70%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Premier Comfort Heating & Cooling

Average customer rating:
8.6 10 (31 reviews)

Sort by

Richard B. from Ottawa
Richard B. from Ottawa
1 review Ottawa, ON
10/10

Hot water heater (gas)

Even though this was a small job, they came to our home and gave us a very fair estimate based on our needs. They did not try to oversell us on a more expensive option. The water heater was installed the very next day. The technicians were prompt and the work was completed within the time expected. Later that day I phoned the company with a minor concern about the installation. The technician was there within the hour and quickly addressed the concern to my satisfaction.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the fantastic review, the service we provide to our client is second to none which makes us the number 1 choice for Heating & Cooling service in the greater Ottawa area. Have an awesome day!
Martin (Premier Comfort Heating and Cooling Ltd.)

Kyle from Ottawa
Kyle from Ottawa
2 reviews Ottawa, ON
10/10

Air Conditioning

Had a pleasurable experience with Premier. They were one of the only contractors who got back to me and replied to my e-mails quickly and did not cancel or not show up. The price was competitive and beat out other contractors for better quality equipment, They showed up on time, the installation went smoothly and the equipment has been working great so far. Recommended.

Approximate cost of services:
$3,500.00
Was this review helpful?
Trevor from Ottawa
Trevor from Ottawa
2 reviews Orl, ON
10/10

Furnace & A/C

We have hired Premier Comfort several times now and they always provide excellent service. They are fast and efficient and don't mess around. If you need HVAC service, don't hesitate with choosing this company. 100% satisfaction everytime and we would choose nobody else!!!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Good afternoon,
I wanted to take the time to thank you for your review and feedback. Your review helps us grow our business and improve our service where it is needed. Have a wonderful day!
Roxane (Premier Comfort Heating and Cooling Ltd.)

Nicole St-Amour from Gloucester
Nicole St-Amour from Gloucester
1 review Gloucester, ON
10/10

New furnace

Martin and his team installed a new furnace at our home. The service was impeccable. Matin answered all our questions with great details, as usual. Marin came the day before to take all the measurements and finalize the arragements. They left the house very cleaned and they were respectful of our environment during the installation. I recommend without any hesitation Premier Comfort Heating and Cooling.

Approximate cost of services:
$5,500.00
2 of 2 people found this review helpful.
Was this review helpful?
amanda simms from Ottawa
amanda simms from Ottawa
4 reviews Ottawa, ON
10/10

Pool closing

We were recommended by the former homeowners to contact Eric to close the pool for each season. We did this and he was very efficient and knows alot about pools. He took his time performing the work and even told my spouse how to open the pool in the spring so as to save us from having to pay again. He said closing is more difficult so it is understandable to get a professional but once he described how to open the pool, he said unless there was a problem, there was no point in paying someone to do it. I thought this was very honest from a business which could have easily told us we needed him to open and close the pool in order to acquire more money from us. It is not often that you see a business trying to save a consumer money which was very impressive and so for this reason we would trust this company and Eric again!

Approximate cost of services:
$130.00
2 of 2 people found this review helpful.
Was this review helpful?
Nenad from Ottawa
Nenad from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

I had an intermittent problem with my furnace (some days it worked, other days it didn't). I saw the reviews here and decided to call Premier in the morning last week and they got a tech here by the afternoon. The tech, Adam M., fixed the problem and did a maintenance check in a little over an hour. I also liked that he explained and showed me what he was doing as he did it.

The furnace has been working great since then and I plan to call Premier again if I have another issue.

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
Was this review helpful?
Michael Calvert in Orleans
Michael Calvert in Orleans
2 reviews ORLEANS, ON
10/10

Furnace repairs

I was so impressed with this company's service. It started with a really efficient receptionist (a rarity these days) and continued with the technicial that came to my home. The are knowledgable and explain the details of what is wrong and what is needed to be fixed. I recommend them whole heartedly.

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
Was this review helpful?
graham in Orleans
graham in Orleans
1 review ORL, ON
10/10

Serviced my aircondition and heating system

They were on time for the appointment, very professional work extremly clean and made sure they were clean while they working aswell.they were knowladgable of the products they were working with very courteous.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
Was this review helpful?
10/10

Furnace , Furnace filter, cleaning

There is alot of heating/cooling companies out there so its great to know you can trust Premier Comfort Heating & Cooling!! They are quick to return calls, do excellent work at a fair price. Have been working with Premier for years and will for years to come. Call Eric and get the work done right.....

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Comfort Heating & Cooling

Our History in Ottawa. Premier Comfort was started in 1999 with a focus on personalized customer service and consistent results. Our licensed technicians are skilled, courteous, careful and very respectful of clients’ homes and wishes at all times. All of our service technicians are fully licensed and receive extensive ongoing ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Orleans?