We were having our house re-roofed, and decided just a week before to add a "light tube" or round skylight. We checked stores in Calgary, then contacted LightCo. They were able to ship the Solatube the next day by Greyhound bus. We picked it up two days later, and I did the installation myself soon after, as the roofing work was being done.
LightCo was courteous on the phone, and quick to respond.