5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Laura b.
Laura b.
1 review Toronto, ON
10/10

Cleaning

They came on time and they did a really good job and finishing before I was excepting. They were really professionals and I just loved how clean my place looked. I will highly recommend and I will contact them for sure for a next time.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Laura for your review,your business and referral.

It was our pleasure to provide our services to you. All the best. 5 Star cleaning Team

Private User
Private User
Private User reviews Mississauga, ON
9/10

Post reno cleaning

Really great service. The staff were reliable and and arrived earlier than promised to get started. The cleaners were really hard working and efficient. Post Reno clean-up is a lot of work and I'm impressed with how they were able to make things clean and paid attention to detail. Thanks also for coordinating so last minute!

Approximate cost of services:
$540.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your co-operation with our post renovation crew and office. Thank you for your business.It was our pleasure to provide our services. We appreciate your review and positive feedback. All the best
5 Star Cleaning Team

Private User
Private User
Private User reviews Markham, ON
10/10

back up sewer water problem

5 Star Cleaning were recommended to us by our neighbor for water damage. Thank you to Bob and Daniel for their prompt arrival and the delivery of machines to dry up water, from torrential rain on Friday July 7. They arrived the next morning with more machines, and continued to oversee that maximum care was taken with minimal damage. We appreciate your urgent care. Thank you

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your co-operation with our crew, your business and your great review. It was our pleasure to provide our services to a great client like you. Looking forward to provide our cleaning ad restoration services to you in future. All the best. 5 star Clenaing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Good Job

Quick delightful service! The rugs look amazing. Everyone on time. The men were very pleasant and helpful. And that's it, no more to say. Use them they a good people.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you so much Ms. L for your business and your great review. It was our pleasure to provide our rug cleaning services to you. We appreciate your ongoing business and trust in our cleaning services. All the best.
5 star Cleaning Team

Private User
Private User
1 review Toronto, ON
10/10

Basement Water Damage

Bob and his team took action as soon as they were contacted. Their overall workmanship and level of professionalism was exceptional. They made us feel very comfortable with the expected outcomes during a very stressful time.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Kent for your business, your co-operation and great on going communication with our water damage crew and our office. It was our pleasure to do business with you indeed. We really appreciate your excellent review, very positive feedback and your referral. We are very happy we met beyond your expectation. Looking forward to provide our cleaning and restoration services to you in future. All the best
5 Star Cleaning Team

GrandPrix
GrandPrix
1 review Toronto, ON
10/10

Cleaning after Renovations

I had just finished major renovations just before I was about to move. The place was a mess with drywall dust, patch and a fine dust throughout. The house needed a major cleaning. I booked another company to come in to clean just before I moved in but they did not show up. I was moving in the next day with a house that was a mess. I frantically called around and found 5 Star Cleaning. They were able to get a crew in at 6am the next morning. They finished cleaning just before the movers showed and did a phenomenonal job. The floors, walls and surfaces were completely free of drywall patch (an impressive job). Not only were they able to accommodate the short notice, they also did an absolutely amazing job. I was able to move in without issue. I just to thank 5 Star Cleaning for their professionalism, flexibility, quality and attention to detail. My move would have been a mess if it wasn't for 5 Star Cleaning!!!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

We really appreciate you taking time and writing an excellent review on our short notice rather emergency post renovation cleaning at your house. It was our pleasure to provide our services to a great person like you who appreciate the quality services. Thank you so much dear Mathew for your business and your recommendation. We will be gladly provide our cleaning and restoration services to a great client like you in near future. We are very happy everything worked very well for you. Enjoy your clean and new house. All the best. 5 Star Cleaning management Team

Sarah
Sarah
1 review Richmond Hill, ON
10/10

Flooded basement

They were very professional and friendly. We were very happy with their services . We had flooded basement due to broken laundry machine. Our tenant left the laundry machine on and went out shopping. Came back water was everywhere. 5 star crew came in as rewuested. They exteact water and set their drying equipment for few days. They took all the wet and water damged Rugs to clean and brought them back. They also chnged the under pafs and cleaned the carpet. Our basement was back to normal in 5 days. We were very grest ful for their amazing services. We recommend them to others.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much dear Sarah for your business and great review. We are happy we could help in your emergency situation. We do our best in any given situation. We are so proud we met your expectation. We are looking forward to provide our services to you in future. Thank you for referral. All the best.

zahir
zahir
1 review Toronto, ON
10/10

Carpet shampoo

Very professional and promt
Will use your company again.
Have used you in the past.
Thanks

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Zahir for your review and ongoing business. All the best.

danielalenis
danielalenis
1 review Toronto, ON
10/10

Cleaning

Very well organised and flexible with your schedule. Kind and understanding people to work with.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your review. We appreciate your business. all the best

Tony in Toronto
Tony in Toronto
2 reviews Toronto, ON
10/10

Flooded basement

We appreciated tbeir pfofessional services. Our basement was flooded and called them up they came in and did a great job in drying and making the repairs too.we were happy with their great and fast customer services. We recommend their services to others

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much Tony for your business and great review. We are glad we could help and met your expectation. Thanks for referral. Happy Easter.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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