5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Honestly, bob from 5 Star is the best in rug cleaning, repair and appraisal. I had few antique and very old as far as 100 years old rugs that needed cleaning, repair and I really wanted to have them appraisal for insurance and personal interest. Their r

Honestly, bob from 5 Star is the best in rug cleaning, repair and appraisal. I had few antique and very old as far as 100 years old rugs that needed cleaning, repair and I really wanted to have them appraisal for insurance and personal interest. Their review were great. We are very happy we had our precious rugs that we inherited from our dad, bob did an amazing job with a very fair cost. I already recommend them to my family member and friends , I am sure other will love it too. Thank you so much guys for the excellent jo. Now, we enjoy our rugs more than ever.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your business and your review. We appreciate you taking time and writing a great feedback on our rug cleaning services. Looking forward to provide our services in future. All the best. 5 star cleaning team

Private User
Private User
Private User reviews Toronto, ON
1/10

Post renovation cleaning

It was very difficult to find anyone that would come to my house and clean post reno dust, dirt and the leftover mess. I explained over the phone in detail that this was a BIG job and we had extensive renos done. We needed a complete cleaning and duct work done. I was assured 5 Star could do it. They showed up to do the duct work without the machinery. My husband had to send them home. How could you clean ducts without the equipment? The owner showed up and cleaned the carpets which he did do a good job but the whole experience was sub-standard. No truck or equipment after the owner assuring us they could do it, that they specialized in post reno cleaning, but they were not prepared in the least. The 2 women that came to clean the house were not prepared with a vacuum or cleaning supplies as they took the subway to get to my home. They cleaned well, however, I had to supply the cleaning supplies and masks for them. This job cost me $700 and I am not impressed!

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your business and your feedback. We are glad that You were happy with our carpet cleaning and your house cleaning services however it did not reflect the rate given for our services. In regards to duct cleaning we have portable and truck equipped duct cleaning equipment where you guys did not want either one which we respected. You were so happy with our post renovation and housecleaning services to extent that you gave both crews good tips. You decided to leave the duct cleaning for time being. People take public transporation for various reasons. How our hard working cleaning crew gets to work is their choice but how well they perform their cleaning at given situation it matters to us. All the best.
5 Star Cleaning Management Team

Shawn in Toronto
Shawn in Toronto
1 review Mississauga, ON
10/10

rug cleaning

We had couple of rugs, picked up and dropped off for free,
their rug cleaning services were professional,
great and punctual. We were very happy with their customer services. We recommend them.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your business and great review. We appreciate your trust and support in our rug cleaning services.
We are looking forward to provide our cleaning and restoration services to you in future.
5 Star cleaning management team

10/10

Basement Carpet Cleaning

They were very punctual and did a thorough and good job. They were able to clearly explain what they were going to do. We were very happy to know that they use environmental-friendly products.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

We appreciate your review and your business. We are glad we met uour expectation in regards to our carpet cleaning services. We are looking forward to provide our cleaning and restoration services to you in future.
5 Star Cleaning Management Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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