5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Private User
Private User
Private User reviews Toronto, ON
9/10

Condo cleaning

I purchased a 780 square foot condo and my mother lived in it for a month. Afterwards, I had 5 star cleaning come in and clean the apartment which was still pretty clean. They charged $275 for four hours of work. The lady they sent was very nice and trustworthy and punctual. I mainly wanted the bathroom and kitchen, stove and oven, and fridge done. The products that they supplied her with were no professional cleaning products however. She tried very hard to clean the stove, but without the proper product it was impossible. Once she left I cleaned the stove myself and cleaned the fingerprints off the mirror. I would recommend them as I think she really tried and did a pretty good job.

Approximate cost of services:
$275.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much for your business and review. We greatly appreciate and value your feedback, kindness and understanding. We have different cleaning crews. We would appreciated if you mention to our cleaning supervisor on site or our office to take care of this issue. We are looking forward to provide our green cleaning and restoration services to you in future. All the best.
5 Star Cleaning Team

L B.
L B.
3 reviews Toronto, ON
8/10

Carpet, sofa and loveseat

5 Star Cleaning were on time and even called to give me a 15 minute heads up that they were on their way. They were friendly and polite and were very upfront about what they were going to do and what stains could or could not be removed from our sofa. The carpet looks great and the sofa and loveseat turned out better than we expected. Unfortunately one stain could not be removed from another carpet (which they warned us about but included in the price) and recommended we bring it in for heavy duty cleaning at the factory which we will do with them at some point in time.

Approximate cost of services:
$350.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much dear LB.for your review and your business. We appreciate your feedback. We do our best to remove all the stains possible in order not to damage your carpet or sofa. Hopefully, next time we will take it to our plant where it does get clean very professionally in few steps and hopefully that stain will be removed. although , we do our best, but stain removal is not 100% guaranteed. Looking forward to provide our services to you soon. All the best.
5 Star Cleaning Team

Martin
Martin
1 review Aurora, ON
10/10

rug and carpet cleaning

Found them on homestars and called them up. They came in ontime, cleaned our carpet at home and took the rugs to clean. There was few stains on our carpet that came out beautifully although Bob said ther is no guarantee to remove all the stains, will do their best. The cleaning result and custmer services were excellent We recommend them to our family and friends and others

Approximate cost of services:
$450.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much for your great review and your business. We appreciate your feedback and looking forward to be at your services in future. Thanks for referral. All the best. 5 Star Cleaning Team

Sherry
Sherry
1 review Newmarket, ON
10/10

Couple of Silk Persian rugs and 4 dinning chairs

We have couple of Persian rugs that has not been cleaned since bought. I did not want to give it to anyone to clean it after looking for a reliable rug cleaning company we decided to hire 5star. My rugs picked up and cleaned very well like brand new. Very happy with the cleaning result. They also cleaned my dining chairs very nicely done. We were very happy and recommend their services.

Approximate cost of services:
$400.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your great review and your business. Your trust and your satisfaction is greatly valued and appreciated. Thanks for referral. Looking forward to provide our services. All the best. 5 Star Cleaning Team

elisafari
elisafari
1 review Markham, ON
10/10

Carpet cleaning

I used 5 star cleaning company for my carpet cleaning. What a great job they did. They were very professional and paid attention to detail. I would recommend to anyone to use them if you would like your carpets to look like new.

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
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Company Response

We appreciate your great review and thank you for your business. Our customer satisfaction is our priority. Looking forward to provide our services and thank you for referral. All the best. 5 Star Cleaning Team

bsafarinia
bsafarinia
1 review Richmond Hill, ON
10/10

Carpet cleaning

This was the best cleaning service I have recieved by far. Aside from the reasonable price, I was amazed by the level of service and the crew's professionalism. They were punctual, polite, honest and caring. All my carpets were deep cleaned and sanitized and they feel and look brand new.

Approximate cost of services:
$1,500.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much for your business and great review. We are very happy and proud that our services was beyond your expectation. Looking forward to provide our cleaning and restoration services to you in future.

Poon
Poon
1 review Toronto, ON
10/10

house cleaning

5 star cleaning did the perfect clean for our new tenants. thank you very much! it was awesome

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your review and your business. It was our pleasure to provide our cleaning services to you. All the Best. 5 Star Cleaning Team

Debbie, T.
Debbie, T.
1 review Toronto, ON
10/10

Clean up after a renovation

The staff were very nice, courteous and hard working. I've also used 5 Star cleaning for my area rugs, and they came out very nice.

Approximate cost of services:
$400.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much dear Debbie for your great review. It is always pleasure to provide our services to you. We are looking forward to provide our cleaning and restoration services to you in future. Enjoy your summer. all the best. 5 star Cleaning Operation Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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