We recently had the Furnace Company out for routine maintenance on our furnace. The technician pitched a monthly maintenance plan, which is fine. We said no, but the tech said they'd send us some additional info, also fine.
What isn't fine, however, is then signing us up for the plan without our consent.
As a result I've just spent the last day trying to make sure we don't get billed for something we didn't sign up for in the first place.
It's too bad, we'd actually been considering signing up until they tried to rip us off.
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi James, we are a very transparent company so not sure what happened here. However please feel free to reach out to myself via email: wkuchta@reliancecomfort.com and or at the office 780.450-4328 if there are any further issues. Thanks, Warren Kuchta