Nu Phase Electric Ltd

Electricians
Richmond BC V7E
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Nu Phase Electric Ltd
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Reviews for Nu Phase Electric Ltd

Average customer rating:
9.8 10 (283 reviews)

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LIONEL from Richmond
LIONEL from Richmond
1 review Richmond, BC
10/10

Garage Lighting

We hired Nu-Phase to remove our old garage light fixtures and replace with new ones. The job was well done by Neil and at the price quoted. I would recommend this company.

Approximate cost of services:
$100.00
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Lori from Vancouver
Lori from Vancouver
6 reviews Vancouver, BC
0/10

Ceiling fan, exhaut fan

HORRIBLE EXPERIENCE - UPDATE: I have now had my bathroom fan re-installed by a professional technician after Neil put it in wrong and cut up my ceiling unnecessarily. He suggested the problem was the duct work. Turns out his fan installation was terrible--now corrected by a pro contractor with proof listed on the detailed invoice. I now have now had to pay twice plus have someone repair the large hole he left in my ceiling. He made many mistakes, overcharged me, did not troubleshoot, including with a ceiling fan he assembled wrong twice. He did not offer any refund or take responsibility for the fan--and I gave him the chance to.
IN REPLY to his first response, Neil did not provide any rates before booking. I will always ask and get a full estimate. Also, a detailed invoice was not provided at the time of completion but was provided the following evening. I also did not mention that after installing my ceiling fan, he checked the fan remote. It did not work. He checked the battery. Turns out after way too much time with poor troubleshooting, I took a look. The battery was simply protected in plastic and all he had to do was unwrap it. This has simply been a terrible experience overall.

WOULD NEVER USE HIM AGAIN.

ORIGINAL COMMENTS:

Neil is a nice guy. But he took a very long time to install a ceiling fan and remove and replace a bath ventilation fan (the bath fan had many difficulties, granted). While he knows electrical, I was disappointed in the efficiency of his work, his troubleshooting, as well as the total cost. Clean-up was not provided and it was very messy. He made several errors assembling the fan--did not consult instructions--and in my experience with contractors, did not work at a fair pace. I should have asked for his full charges up front because the final bill surprised him. Hire him for your straight forward needs. He has solid ratings. I guess my job was an exception.

Review has 2 previous versions
Approximate cost of services:
$500.00
1 of 2 people found this review helpful.
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Company Response

Thank you for your review. I appreciate the compliment . I am a nice guy ,but I am also very fair. Whether positive or negative - I always welcome peoples opinions to see their point of view - a great way for everyone to learn something. It is unfortunate that you were not happy with the work that we provided. I can assure you that in my many years of working in the industry - I have dealt with many simple as well as very complicated tasks/projects from installing fans to building homes or commercial buildings. In the world of construction, especially when altering or upgrading an existing structure, sometimes you run into obstacles. In your project, there was no trouble shooting - it was a fan installation - where it became difficult was uninstalling the existing one and matching old parameters to new ones. Your new fan installation had the issue of lining up with the ducting - these things happen. As far as costs go - I always give my rates before booking - as I did with you on the phone. In fact, because you were not happy with the complications of the fan installation - I had deducted material and time off your bill as a customer courtesy. As for clean up, I always provide that service except when clients advise me that they will do their own clean up, which was in your case. I did not consult instructions because I have installed fans many times. Installations vary to the degree of difficulty which determine my pace and the time it takes to complete a job. I wish you all the best and again, I thank you for your input.

John from Vancouver
John from Vancouver
2 reviews Vancouver, BC
8/10

Rewire

I was in dire need to get some rewiring done to an old home that wasn't up to current code. It was recommended that I contact Nu-Phase. I did and was pleasantly surprised with cost, and quality of work.

Approximate cost of services:
$1,800.00
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Stephen B from Vancouver
Stephen B from Vancouver
2 reviews Vancouver, BC
10/10

Electrical Troubleshooting

I had a circuit that had mysteriously gone out and called Nu-Phase in to troubleshoot. Neil took the time to thoroughly troubleshoot and in the end, together, we were able to determine that it was a loose connection. He also gave me some great advice around getting an electrical tester.

Approximate cost of services:
$200.00
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Judith from North Vancouver
Judith from North Vancouver
1 review Coquitlam, BC
10/10

Garage

Our detached garage had no power for months and we couldn't figure out the problem, Within a day Neil came down and managed to find and fix the problem quickly and efficiently.

Approximate cost of services:
$120.00
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Dave from Coquitlam
Dave from Coquitlam
2 reviews Coquitlam, BC
10/10

Electric Panel Upgrade

My wife and I are recent first time home owners and are going through all the issues you would expect when purchasing an older house. After initial inspection it was determined that our electrical panel would need to be upgraded from it's current 60amp feed to a 125amp feed in order to be insured.

After reading through various Homestar reviews we decided to go with Neils services at Nuphase Electric and we couldn't be happier with our choice.

Neil is prompt, upfront with what needs to be done and is forthcoming with any information you want or need to know. The work was done in a efficient and timely matter and the results were great.

I would definitely recommend Neil and Nuphase Electric to anybody that is looking to have any work done, be it a large or small job. We will and have used Nuphase Electric again with no plans on changing providers.

Approximate cost of services:
$3,755.00
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Corinne from EAST SURREY
Corinne from EAST SURREY
6 reviews Burnaby, BC
10/10

Install Bathroom Vanity Lights

Neil did a great job of installing 2 sets of bathroom vanity lights.
He is very personable, offers good advice and does a great job.
He is someone I would trust to do more electrical work and someone I would highly recommend.

Approximate cost of services:
$170.00
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Brian from Vancouver
Brian from Vancouver
1 review Vancouver, BC
10/10

new panel installation kitchen wiring

Neil from Nu-Phase Electric is great. He installed a new electrical panel and upgraded the wiring in half of my home as well as installing a number of light fixtures. He listened to my needs and was very knowledgeable, presenting me with a number of panel options for my current and future needs. He was very efficient and professional and the inspector was impressed with his work. I would highly recommend Neil and Nu-Phase Electric to anyone looking for hassle free piece of mind and a job well done.

Approximate cost of services:
$5,000.00
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Peter Haldenby from Port Coquitlam
Peter Haldenby from Port Coquitlam
1 review Coquitlam, BC
9/10

Electrician

Neil came round to fix a problem that turned out to be trivial. He fixed it quickly, and as we'd paid for the call-out he did some further checking around the problem socket and had a quick chat with me about our house's electrical system. Very thorough, but didn't make a mountain out of a molehill.

Approximate cost of services:
$85.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu Phase Electric Ltd

Nu-Phase electric is providing full electrical service and repair throughout Vancouver. Our electricians are dedicated to providing exceptional electrical solutions to residential and commercial clients throughout the lower mainland. We specialize in the design, construction, installation, repair, renovation, new build, and maintenance of electrical services. Electrical Contractor.

Services: **NEW*** Temporary Service Rental (including installation)
Residential Services: - fixture Installation and maintenance
- tenant improvement
- construction contracting and renovating
- testing and trouble shooting
- electrical code upgrades and corrections
- panel/sub panel changes and upgrades
- additions, changes and moves
- Outlets and circuits
- Service Panel upgrades
- Data communication lines
- Breakers and fuses
- Specialty Receptacles
- Lighting Design and maintenance
- Hot tubs, spas, saunas
- Smoke Detectors
- Outdoor lighting
- Appliance Circuits
- transformers
- cabinet lighting

Commercial Services:

installation and maintenance
- property management
- construction contracting and renovating
- lighting design and maintenance
- system changes and upgrades
- Testing and troubleshooting
- panel/sub panel changes and upgrades
- additions, changes and moves
- tenant improvement
- data installation
- single and three phase installation and repairs
- transformers
- ballast/lamp receptacles
- specialty receptacles
- sign repair
- twist lock receptacles
- standby generator installations

CATEGORIES
Electricians and Lighting
SERVICES
**NEW*** Temporary Service Rental (including installation) Residential Services: - fixture Installation and maintenance - tenant improvement - construction contracting and renovating - testing and trouble shooting - electrical code upgrades and corrections - panel/sub panel changes and upgrades - additions, changes and moves - Outlets and circuits - Service Panel upgrades - Data communication lines - Breakers and fuses - Specialty Receptacles - Lighting Design and maintenance - Hot tubs, spas, saunas - Smoke Detectors - Outdoor lighting - Appliance Circuits - transformers - cabinet lighting Commercial Services: installation and maintenance - property management - construction contracting and renovating - lighting design and maintenance - system changes and upgrades - Testing and troubleshooting - panel/sub panel changes and upgrades - additions, changes and moves - tenant improvement - data installation - single and three phase installation and repairs - transformers - ballast/lamp receptacles - specialty receptacles - sign repair - twist lock receptacles - standby generator installations
SPECIALITIES
Electrical Contractor
WEBSITE
http://www.nuphaseelectric.com
PAYMENT METHOD
Journeyman Electrician FSR Class B Ticket (Contractor)
LICENSES
BC Safety Authority
LIABILITY INSURANCE
Yes
DIPLOMAS
Field Safety RepresentativeDiploma of Trades BCITCompleted a 4 year apprenticeship Diploma of
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
BONDED
Yes
PROJECT RATE
Straight forward pricing (in writing)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on parts provided by Nu-Phase ElectricWritten Contract/Service agreement provided
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