Floors Direct North

The company has some challenges on delivering on commitments. A scheduled delivery of product was cancelled, late in the afternoon, the day of. The scheduled installation date was also cancelled the day of. The installers were friendly, helpful, and diligent. They worked steady throughout the day and completed the installation to a satisfactory level. Please note, this does not mean 'bad'. It means exactly, satisfactory - not outstanding. Where it fell short are the noticeable indentations of the nailer on the edges of the flooring, some chips/dents/scratches, a few larger than normal gaps between flooring. I can notice these from a standing position and does not require close examination. Is it to the extent that warrants rework - no. Could it be improved, sure. Would I recommend, yes.

Please not that while I attempted to provide a fair review, I may have failed to adequately express my opinion of the install. To be precise, I am satisfied with the installation. It is not my intention to write a negative review or imply poor performance on part of the installers. The work is satisfactory and I would not seek rework as a result of any imperfections noted above. These, I suspect, could be characterized as 'normal' or 'usual' during the course of install. By noting the imperfections I am merely trying to advise that should be seeking absolute perfection you will have a difficult search.