john

Hired Massimo to smooth the ceilings in my family room, living room, and hallways of the main floor of my house. Simply one of the best decisions I ever made! His work.is professional and impeccable. He fixed areas that were beyond the scope of work and wasn't going to charge me. All because he wanted the job to look perfect. I attempted to 'help's Massimo by scraping the ceilings myself - big mistake! I severely gouged the ceilings but Massimo was able to save them. I definitely would recommend and will certainly use Massimo again.

Second time using Potlight Expert, this time indoors for new potlights throughout the main floor. Hossein and and crew are professional and do great work, period! They cleaned up after the install and even offered to help move furniture back. Outstanding all around and will be using them again soon.

Third time using Kevco and never disappointed. Some of the hardest working folks around. Work was completed on schedule and looks amazing. The guys were friendly and professional. Would definitely recommend and plan to use them again in the summer for more work.

Hossein and team are professional. Hossein started the job by first asking what exactly I wanted and walking around the house with me. Then he showed me the pot lights and explained the materials and quality to assure me it is rated for outdoor use. Hossein then asked me to follow him around and confirm each and every hole prior to drilling, to be sure I was happy. I really can't say enough about this company and the people. At the end of the job they cleaned the entire area as well. I would highly recommend you use their service as the other exceptional reviews can confirm

This is the second time using The Duct Cleaning Specialists and I would not go anywhere else. They took their time to do a thorough job. Very professional. They even advised not to perform a furnace cleaning as it was not necessary and hence didn't charge for that - very honest. I would absolutely recommend you contact them.

The review title summarizes the overall experience, but please take the time to read this fully to appreciate just how impressive this experience has been. I tired but was unable to find a single word that encompasses the business model. It includes quality, honesty, transparency, and dedication to customer service. Every single person treated my project as if it were their own basement. Of notable mention are; Yuri (plumber), Alex (drywall taping), Igor (electrician), Vitaliy, Natalie, Joe, and the list goes on. I apologize for any names left out. The quality of work is outstanding, and the work ethic of every person is just admirable. Attention to detail is evident throughout the entire basement. The company is fully transparent in every respect and works hard to keep you within budget - even when you want to spend more! How many reno shows have you seen where the owners blow the budget? Not here. I just can't say enough about this company. I was thoroughly impressed with the quality of work, the culture, and the attitude of everyone involved. I would absolutely recommend and would definitely use them again.

First, George is not only professional but has customer service nailed! He took the time to thoroughly explain the work he would do - before doing it. Once the gas line to the stove was connected, he took the time to thoroughly review the operation of the stove with us. I would definitely recommend GasGuys and of course George.

Second time using Strong and again outstanding service! Replaced a toilet and shower faucet. Work was done quickly and the area was cleaned. Took the time to review the operation of the faucet. Little thing, but gives you an idea of the attention to detail. And after shopping around he was $200 less than my best quote

Skylar was very professional and thorough in troubleshooting my heat pump. The cause of the problem turn out to be air in the circulation lines - which was a relatively simple fix. Fantastic service and would highly recommend this company, and definitely Skykar. Glad to see there are still honest companies in business

Absolutely professional! Great customer service from the start. Very accommodating to changing circumstances. Very knowledgeable. And could not find a better estimate. Quality of workmanship was outstanding. Really can't say enough.

Ron completed the removal of an existing water softener and install of a new unit. He was professional, friendly and very thorough. He offered to assist with the removal of the old unit, which was not include in the scope of work. This simple gesture shows a commitment to a high level of customer service and satisfaction. I would recommend Watermart and would definitely use them again.

Andrew installed shut-off valves in my bathroom and kitchen. He also removed and replaced the kitchen sink and faucet. The workmanship was impeccable! Andrew was professional, friendly and paid the utmost attention to details and customer satisfaction. Andrew even refused a tip saying that he was only doing his job! Who does that these days. To put this in perspective I was quoted double the cost (by another company) for half the work. I would definitely use Ducky's again and would absolutely recommend them to anyone.

Dean is one of the few people out there who know the true meaning of customer service. He maintained communication throughout the process including a pre-install call to confirm details, and a post-install call to make sure I was satisfied. The quality of the install was impeccable! I searched for flaws - behind doors, inside closets - but to no avail. This isn't the first hardwood install for me, but it surely is the first that is flawless. Baseboards were re-installed and caulked to perfection. Can't say enough about the quality and attention to detail. Fantastic work.

Excellent customer service and outstanding quality workmanship. Vaughan accepted this renovation project which was challenging for several reasons. He conducted a site visit to show me the progress. He was very responsive to any messages I left. Workmanship was excellent and the crew did a great job cleaning up. Would highly recommend.

Removal of original wood burning fireplace (for install of gas model, by others). Work involved cutting out metal fire box in sections. Safety was priority one with tech's. Area was sealed off to contain sparks and minimize dust. Tech spent 3 hours in a rather unpleasant and uncomfortable environment cutting out the fire box. Excellent work!

Excellent service by technicians. Removal of original wood burning fireplace was more difficult than anticipated. Tech's completed the work safely and with care. Job also included re-routing a BBQ line and replacing exhaust/intake lines for the furnace. Excellent work all around and would recommend.

The company has some challenges on delivering on commitments. A scheduled delivery of product was cancelled, late in the afternoon, the day of. The scheduled installation date was also cancelled the day of. The installers were friendly, helpful, and diligent. They worked steady throughout the day and completed the installation to a satisfactory level. Please note, this does not mean 'bad'. It means exactly, satisfactory - not outstanding. Where it fell short are the noticeable indentations of the nailer on the edges of the flooring, some chips/dents/scratches, a few larger than normal gaps between flooring. I can notice these from a standing position and does not require close examination. Is it to the extent that warrants rework - no. Could it be improved, sure. Would I recommend, yes. Please not that while I attempted to provide a fair review, I may have failed to adequately express my opinion of the install. To be precise, I am satisfied with the installation. It is not my intention to write a negative review or imply poor performance on part of the installers. The work is satisfactory and I would not seek rework as a result of any imperfections noted above. These, I suspect, could be characterized as 'normal' or 'usual' during the course of install. By noting the imperfections I am merely trying to advise that should be seeking absolute perfection you will have a difficult search.

Everything you need to know about this company... From the initial contact to completion of service, this company exudes a level of professionalism and attention to customer satisfaction that is rare. The technicians (Johnny & Chris) arrived on time, were polite and courteous, and extremely diligent in their work. They took the time to bring a few matters to my attention and even corrected a few issues to improve my HVAC system. Do not waste your time with sub-standard service, and/or cheap service. I would not hesitate to use this company again, nor would I hesitate to recommend to everyone. The only question I have is, why do so many other service companies lack this level of care?

First, I called after-hours on a Friday and since it was not an emergency I asked for someone to call me Monday morning. And they did! I know, this sounds trivial and is a basic principle of good economics. However, several other companies failed this simple courtesy. Second, they said a plumber would arrive at a specific time...and he did! Again, another basic standard, sadly not followed by many other companies. Blair (the plumber) was very helpful. He thoroughly explained the problem, which was actually a very simple fix. We were prepared for extensive work, including cutting holes in the ceiling. Blair took his time to determine the exact source of the leak, without cutting a single hole and sparing un-necessary costs. Would I recommend A-1? Absolutely without question. In fact, don't waste your time with others and call them first.