New furnace and AC - purchase and install
I had 9 estimates of which Ilidio from Four Seasons was one. In the end, everyone's price for what we wanted were generally in the same ball park but Ilidio stood out from all the other people by a landslide. He seemed to be sincere, honest, not ostentatious, not pushy and was one of the few that didn't trash-talk his competition. When we got down to a shortlist of three companies, Ilidio was always there to answer my phone and text messages promptly and even was able to reduce the price just a little more (thanks for that Ilidio). With some hesitation about never being certain we made the right choice, we chose to go with Four Seasons. They showed up dead on time on the morning of the install. Fred and Arash worked hard all day and rarely stopped for short breaks. Their install work was excellent and they didn't turn our house upside down. They took all precautions not to make a mess in and outside. They also really cleaned up well afterward the job was done late in the evening.
So far, I have to say thanks to Fred, Arash and Ilidio. Everything went according to plan save one minor hiccup that Arash and Ilidio promptly took care of the next day. I hope their follow-up service is continues to be as great an experience. I would recommend Four Seasons at this point. If they are as good with follow-up service (warrantees, etc), I expect many years of great relations with them and we will certainly do business with them again (water heater, fireplace …who knows?). Thanks guys!
- Approximate cost of services:
- $7,000.00
- Company Response
Dear David,
Thank you so much for sharing your experience with us! We greatly appreciate your detailed feedback and are thrilled to hear that you had such a positive experience with Ilidio and our team at Four Seasons.
It's fantastic to know that Ilidio's sincerity, honesty, and responsiveness stood out to you during the estimation process. We're delighted that we could accommodate your needs and adjust the price accordingly, and we appreciate your trust in choosing us.
We're especially grateful for your kind words about Fred and Arash, who worked tirelessly to ensure a seamless installation with minimal disruption. We strive to deliver excellent workmanship while respecting your home, and we're pleased this was reflected in your experience.
Thank you for highlighting our team's prompt follow-up and resolution of any issues that arose. We are committed to maintaining this level of service throughout your warranty period and beyond. We look forward to building a long-lasting relationship with you and assisting with any future needs, whether it's your water heater, fireplace, or other HVAC services.
Once again, thank you for choosing Four Seasons Air Control. If there's anything more we can do for you, please don't hesitate to reach out.