Four Seasons Air Control

Heating & Air Conditioning
Concord ON L4K
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Heating & Air Conditioning
Four Seasons Air Control
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Reviews for Four Seasons Air Control

Average customer rating:
9.6 10 (23 reviews)

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mahdi
mahdi
1 review , ON
10/10

Professional HVAC

I'm very happy with Four Seasons Air Control services! They installed a heat pump for us, and their customer service and attention to detail is amazing, they ensured I received all available rebates. The team was professional, and my home is now comfortably heated with energy-efficient technology. Highly recommend their services! Thank you

Approximate cost of services:
$8,000.00
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Company Response

We appreciate the positive feedback!

Jackson in Woodbridge
Jackson in Woodbridge
0 reviews Richmond Hill, ON
10/10

Great Work

Great customer service, efficient pricing, and knowledgeable technicians.
Hired Four Seasons for hvac installations and the process was smooth and easy, thank you

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to leave us a review, we are thrilled to hear you had a great experience with our team of dedicated professionals. We look forward to the opportunity to serve you, and anyone you may refer, in the future.

pcalitri in Etobicoke
pcalitri in Etobicoke
3 reviews Toronto, ON
10/10

Furnace not turning on

We went to turn on our furnace in early December and it would not turn on. We tried the breakers, shutting it on and off, new batteries in the thermostat and nothing worked. We got Ray (the Head Technician) number from a friend and called him. He picked up and even did a facetime session with me in front of the furnace to see if it was something that he could guide me through to avoid the service cost. Once he realized what needed to be done he told me he would be here in an hour and was at my house 45 mins later. He had it all cleaned up and working in 45 mins and stuck to his original cost of $100 service visit. He even took the time to show me how to maintain my HVAC unit and clean it as I have never had one before now. I will be setting annual checkup appointments with Ray from now on. Ray, from Four Seasons Air Control, we will are greatful for your professionalism and great assistance to ensure that we were not left cold at the start of Dec 2019. I would recommend Ray to anyone and will be contacting him in the spring on 2020 to get a whole home humidifier installed as well.
Just waiting for Ray to send me some prices for new HEPA air filters as he said he knew a place where I could get them cheaper than Amazon.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for your kind words and detailed feedback! We're thrilled to hear about your positive experience with Ray. Our team at Four Seasons Air Control always strives to provide top-notch service, and it's wonderful to know that Ray's expertise and dedication made such a difference for you.

We appreciate your trust in us for your HVAC needs and are glad that Ray could assist you promptly and professionally. It's great to hear that you now feel confident in maintaining your HVAC unit. We'll be sure to pass along your compliments to Ray.

We look forward to continuing to serve you with annual checkups and any future installations. Please don't hesitate to reach out if you have any further questions or need assistance with those HEPA air filters. Thank you again for recommending us, and we’re here whenever you need us!

Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
10/10

Fireplace

Excellent customer service, efficiently installed, and kind! Everything is working perfectly and looks amazing. All of my questions and concerns were answered promptly. Thanks Kaveh!! Would definitely recommend them, they made me feel taken care of!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service. It's great to know that everything is working perfectly and that you’re pleased with the installation.

We’re especially glad that Kaveh was able to address all your questions and concerns promptly and make you feel well taken care of. Your recommendation means a lot to us.

If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thank you again for choosing us!

clare from Toronto
clare from Toronto
1 review Toronto, ON
7/10

Connect addition to existing furnace

I'm posting a follow up review to my roasting of Four seasons last year. I've had to continue to work with them since they are responsible for the warranty on the furnace they originally installed. They have shown genuine interest to attempt to rectify the bad sentiment. Enough so, that I gave them the contract to extent the heating into my new reno. They quoted a fair price and did a really good job of it. The downfall is still communication, but they are working on improving that.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for sharing your follow-up review. We genuinely appreciate the opportunity to continue working with you and are glad to hear that our efforts to address past concerns have been recognized. It’s great to know that you were satisfied with the work on extending the heating into your new renovation and that you found our pricing fair.

We appreciate the honest feedback, and we are committed to making those necessary enhancements. Your feedback is invaluable in helping us grow and improve our services.

Thank you for giving us another chance and for your honest feedback. If there’s anything more we can do to assist you or further improve your experience, please don’t hesitate to reach out.

Elaine from Georgetown
Elaine from Georgetown
5 reviews Halton Hills, ON
9/10

Furnace and Air Conditioner

I purchased a new Lennox Furnace and Air Conditioning Unit. The installation was done well and on time. The workers were polite and professional. We are very happy with our furnace, it is very quiet. Our thermostat is cool and easy to use.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your wonderful review! We're thrilled to hear that you are happy with your Lennox Furnace and Air Conditioning Unit. It's great to know that the installation met your expectations. Thank you for choosing Four Seasons Air Control as your HVAC service provider, we look forward to serving you in the future.

Rosario DiChiara in Mississauga
Rosario DiChiara in Mississauga
7 reviews Mississauga, ON
10/10

A/C

Ryan & Kaval were the techs. Job was done professionally and clean. No complaints! Very pleased! Mess was cleaned up and very pleasant to talk too answered all my questions.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your kind words! We’re delighted to hear that Ryan and Kaval provided you with a professional and clean service. It’s wonderful to know that you are very pleased with the job and that all your questions were answered.

Your feedback about our team's professionalism and pleasant demeanor is greatly appreciated. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out.

Thank you again for choosing Four Seasons Air Control!

Kim from Toronto
Kim from Toronto
1 review Toronto, ON
5/10

Service high velocity furnace & gas fireplace repair

Four Seasons Air Control, really left me and my partner with something to be desired. I thought long and hard about writing this review, it's not all bad, but not all good.

We recently purchased our first home which has an older compact high velocity furnace, and we wanted to have it serviced/assessed. Had one other company come out who took one look and said they weren't licensed to work on such a unit. The we met Four Seasons representative Illidio at the Home Show back in March. Illidio spent a long time speaking to us, listening to our needs, and assured us that Four Seasons Air Control could definitely help. Between that time, and the time we scheduled the technician to come out, we noticed our gas fireplace was having some trouble staying lit. I was clear about both issues when I called their office to schedule the appointment. The woman at the office was friendly and helpful and assured me this would be no problem, and the technician would arrive between 10-12 on the day of our appointment, so I made arrangements with work to work from home in the morning and come in in the afternoon.

On the day of the appointment, I received a call at 12:30 (just as I was about to give up on them) saying the technician was on his way and would be about half an hour - which turned out to be an hour. 1:30 the technician arrives, takes one look at our furnace and says that he can't do anything with that unit. So I politely pressed on and explained we spoke to Illidio at the Home Show for a long time and he assured us Four Seasons could do a furnace tune up and inspection for us, and the fan (I think), is making a loud unnatural ticking noise sometimes when it comes on (of course, I could not get it to do it while he was there). He just insisted it was "maintenance free unit" whatever that means, and that there is nothing to work on.

So we move on to the fireplace, I told him it turns on fine but after a few minutes the whole thing, including the pilot light shuts off, and we have a hard time getting it to relight. I turned the fireplace on to show him what it was doing but he immediately warned me I would make things too hot for him to work on, it just needed a new part. Okay so I left him to it, an hour or so later he's replaced the thermophile, pulled out an old melted flashlight somebody must have forgotten inside the fireplace (ugh!), re-painted/re-sealed the interior walls, cleaned the glass it looks great. Low and behold when he turned it back on to show me it was fixed, the whole thing shut itself off just like it was doing before. So he asked me "You say the fireplace is turning itself on and off?" I said no, it is only turning itself off, just like what it did to you there... He points to a piece of paper he has (probably from the office, I'm assuming) and says "this says it's turning both ON and off", to which I said I'm not sure where that paper came from, but as I said, and tried to you show you, everything just turns off after a couple of minutes. He goes back in to the fireplace, checks some other things, makes some phone calls, replaces another part, and another hour or so later we are up and running.

I was frustrated that 1) they showed up almost 90 minutes late; and 2) could not perform work on the furnace that I was assured could be done by Illidio at the Home Show; and 3) that my explanation and demonstration of the problem with the fireplace was dismissed by the technician because he had a piece of paper from the office, which caused him to spend double the amount of time, fixing a relatively minor problem.

Guess we'll just have to keep shopping around for somebody who's qualified to service compact high velocity furnaces, used in small spaces like condos and town-homes....

Be careful if you go with these guys. With an appointment between 10-noon, I thought it would be safe to arrange with work (who are quite strict), to work from home in the morning, and come in to the office by mid-afternoon.

I am happy our gas fireplace got a thorough cleaning and is now working properly.

Approximate cost of services:
$400.00
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Company Response

Thank you for sharing your detailed feedback. We genuinely appreciate you taking the time to express your concerns and experiences. We apologize for the inconvenience and frustrations you and your partner encountered.

We regret the delay in our technician's arrival and any miscommunication regarding our ability to service your high-velocity furnace. It's clear that our initial assurances did not align with your experience, and for that, we are sincerely sorry.

We're glad to hear that your gas fireplace is now working properly after the technician's efforts, despite the initial misunderstandings. We are continuously working on improving our communication and scheduling processes to prevent such issues in the future.

Your feedback is invaluable in helping us improve our services. If you decide to give us another chance, we would like to make it right for you. Please feel free to reach out directly, and we will do our best to address your needs promptly and effectively.

Thank you again for your honesty and for highlighting areas where we need to improve. Sincerely, the team at Four Seasons Air Control

John E from Brampton
John E from Brampton
1 review Brampton, ON
10/10

Gas Fireplace Installation

Four Seasons Air Contol did an excellent installation running the gas lines through the bulkhead and not cause any disruption to my finished basement. Arrived on time and completed work entirely to my satisfaction.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your kind review! We’re thrilled to hear that you’re satisfied with the installation and that our team was able to run the gas lines through the bulkhead without disrupting your finished basement.

Punctuality and customer satisfaction are top priorities for us, and we’re glad that we met your expectations. If you need any further assistance or have additional projects in the future, please don’t hesitate to reach out.

Thank you for choosing Four Seasons Air Control!

UserNo1 in Mississauga
UserNo1 in Mississauga
4 reviews Mississauga, ON
10/10

Furnace

Four Seasons and Alex were the team that I would not hesitate to call back, professional and great guy to work with. I've found him to be very reliable, we got the furnace installed last year and had an issue with the Thermostat (would run the temp high without any intervention, unpleasant!), it was taken care of promptly the same day after 2 calls! Can't speak for him highly enough, after sales service is top-notch. I hope it stays the course in the future :)

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your wonderful review! We’re delighted to hear about your positive experience with Alex and the Four Seasons team. It’s great to know that you found our service professional and reliable, and that we were able to promptly resolve the issue with your thermostat.

Your kind words about our after-sales service mean a lot to us, and we’re committed to maintaining this high level of service in the future. If you need any further assistance or have more projects, please don’t hesitate to reach out.

Thank you for your trust and recommendation! Sincerely, the Four Seasons Air Control team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Four Seasons Air Control

We offer a full range of HVAC services including new installation, repair and replacement. We work on all HVAC equipment including central furnaces, air conditioners, humidification, dehumidification, tank and tankless water heaters, boilers, traditional and linear fireplaces, electric fireplaces, floor heating, heat pumps, air to water heat pumps, geothermal heating/ ...
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