I decided to replace my 25 year old furnace before it broke down. I called 4 or 5 heating contractors to get educated on furnaces and to get quotes. I decided to give my business to Four Seasons because Ilidio seemed very honest and he took the time to make sure all my questions were answered and I understood what I was signing up for, and they were very price competitive.
For those people considering Four Seasons as their heating/cooling contractors I have two messages to pass along. Firstly, the installers took their time to make sure the job was done right. They went over and above to make sure every detail was addressed. They also repaired my humidifier which hasn't been operation for a couple of years and now its working as it should. All at no additional cost to me.
Secondly, during the installation, one of the installers accidentally caused damaged to my home. Ray and Ilidio took full responsibility and sent an outside company to my home to ensure the damage was fully repaired. That's the sign of a company that cares about the the work they do and will do whatever they have to to make sure their customers are happy.
Within the next couple of years I will need to replace my air conditioner and Ilidio will get my business once again. If anyone would like to talk to me about my experience with Four Season, ask Ilidio and he can connect us.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you so much for your detailed and thoughtful review! We truly appreciate you choosing Four Seasons Air Control for your furnace replacement. It's wonderful to hear that Ilidio's honesty and dedication made a positive impression and that our pricing met your expectations.
We’re delighted to know that our installers took the time to ensure the job was done right and even repaired your humidifier at no additional cost. Your satisfaction is our top priority, and we’re glad we could demonstrate our commitment to quality and customer care.
We apologize for the accidental damage to your home and are pleased that Ray and Ilidio could promptly address and repair it. Your recognition of our efforts to make things right means a lot to us.
We look forward to serving you again when it's time to replace your air conditioner. If anyone would like to discuss your experience further, we will be happy to connect them with you through Ilidio.
Thank you again for your trust and recommendation! Sincerely the team at Four Seasons Air Control