As new homeowners, we were horrified to see water seeping into our basement a couple of weeks after moving in, at the first heavy rainfall. We called our realtor, and she quickly recommended a trusted company: The WaterProofers. We called Stephen, and even though he was extremely busy (I guess the rain flooded a few basements that day), he made time to come by, and examine the damage with his high-end infra-red camera, and to offer both guidance, and reassurance. Under his advice, we contacted a mold specialist, and Stephen and his crew coordinated the repair work with the mold removal crew, and kept us informed at all stages of the project. The crew that worked on our house was very thorough in finding all possible sources of water infiltration, and they solved them all, in addition to improving the water-resistance of the rest of the basement by properly separating the walls and floors from the external concrete, allowing for water to flow without contaminating the internal building materials. When they were done fixing the foundation cracks, they were kind enough to rebuild our deck, and left the work site very clean. All the work was done as per the estimates, and completed within the time frame provided. There have since been many heavy rains, and I am happy to report that our entire basement has remained dry.
We hope to never need another water proofer, but if we do, we're calling Stephen and his crew at the WaterProofers again.
- Approximate cost of services:
- $8,200.00