We are long time clients of Isabelle, who is the Principal of Lux Design, and one of the most talented designers in the city. Isabelle designed our entire home and demonstrated a level of care that made us feel like she treated our home as her own.
Her dedication to our project was evident on the very first day we began our collaborative sessions to brainstorm different styles for our home. She came prepared with an incredible collage of pictures to give us an idea of different looks that we could achieve. She spent a lot of time trying to understand who we were as people and sought to solicit our opinion so that she could truly design a house that fit our family, our lifestyle, and our own tastes. No detail was too small for Isabelle.
Isabelle began with creating a new floor plan that maximized our space and increased its functionality. She was always respectful of our goals and found creative solutions where practicality, utility, and design came together.
The process of selecting flooring, paint colours, furniture, lighting, art, and accessories can be a daunting task for any individual, but Isabelle made this seem simple and effortless. She created an interior design book where multiple ‘looks’ were selected for each room so that we could chose one that we felt was the best fit and even gave us the ability to mix and match certain elements together.
With any project this large, there are going to be minor challenges that come up, which most people accept. What is most important is the manner in which these challenges are resolved. Isabelle’s actions and words have shown us time and time again that she is a champion for accountability. Regardless of what came up, whether it related to inventory that arrived damaged, or the need to modify an element of the design during construction, Isabelle dealt with everything professionally and ensured that we were completely satisfied.
We also had an opportunity to work closely with Nazneen, who is the Director of Operations at Lux Design. She was always available to speak with and clearly had an eye for detail as each of the invoices we received were all accurate; not an easy task considering all of the moving pieces.
Overall Isabelle’s design really pushed the boundaries whenever possible and as a result, our home is absolutely stunning!! She is an extremely talented designer and exudes passion for her work. We are so happy with the design of our home and could not have done it without Isabelle and Lux Design!
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